Summary
Overview
Work history
Education
Skills
Education
Hobbies and interests
Career goals
Affiliations
Accomplishments
Timeline
Generic

Callum Price

Chester,united kingdom

Summary

Results-driven professional specializing in customer relationship management, negotiation, and sales. Expertise in pipeline management and data accuracy, with a strong foundation in financial products. Proven track record in customer retention strategies and effective team collaboration, supported by leadership and management skills. Committed to delivering exceptional customer service through problem-solving and training development initiatives.

Overview

8
8
years of professional experience

Work history

Customer account manager

Carfinance247
Manchester
2024.10 - Current
  • Oversaw 50 to 90 customer accounts, facilitating timely communication and addressing client needs.
  • Cultivated long-term relationships with clients, including car dealerships and finance lenders, by providing exceptional service.
  • Guided clients through car financing process, delivering personalised service and assistance.
  • Achieved increased sales volume through focused upselling of add-on products like warranties and protection plans.
  • Ensured adherence to company policies and industry regulations within financial practices.

Retail Store Supervisor

SPAR
Tattenhall, Cheshire
2023.08 - 2024.10

Ensured high customer satisfaction through delivery of excellent service.

  • Managed sales and financial operations to ensure profitability.
  • Managed operational oversight by ensuring compliance with company standards and procedures.
  • Overseeing daily operations and ensuring compliance with company policies and procedures.

Developed and maintained strong relationships with customers, suppliers, and local community, enhancing the store's reputation and success

  • Addressed customer concerns, resolved problems and cultivated excellent partnerships
  • Managed stock takes and inventory audits, ensuring accurate stock levels and minimizing losses due to shrinkage.

Managed cashiering activities, including processing payments, balancing tills, maintaining accurate records of cash drawers, and efficiently managing supplier payouts

  • Coordinated staff management by training employees and supervising their daily activities.
  • Trained and supervised employees to enhance team efficiency.
  • Provided customer service by addressing inquiries and assisting with product selection.

Stock Replenisher

Blue Arrow
Chester, Cheshire
2020.05 - 2020.08
  • Replenished shelves energetically ahead of peak store hours, supporting uninterrupted customer access to products.
  • Ensured stock was replenished in organised, orderly ways, aiding effortless customer shopping experiences.
  • Collaborated with team members to restock shelves and display areas, ensuring product availability for customers.
  • Assisted with inventory control by accurately tagging, labelling, and pricing merchandise, enhancing stock management.
  • Maintained clean and safe working environment in line with health and safety regulations.

Crew Member

King Louis
Tarvin, Cheshire
2018.08 - 2020.03
  • Provided exceptional customer service, leading to high satisfaction rating and increased repeat business through positive online reviews.
  • Managed 200 customer orders daily, ensuring prompt delivery of food items for smooth dining experience.
  • Maintained cleanliness and hygiene standards, achieving a consistent 5-star food hygiene rating.

Education

Bachelor of Science - psychology

Edge Hill University
Ormskirk, LAN

A-Levels - psychology

Tarporley High School and Sixth Form College
Tarporley, CHW

A-Levels - Physical Education

Tarporley High School and Sixth Form College
Tarporley, CHW

A-Levels - Business Studies

Tarporley High School and Sixth Form College
Tarporley, CHW

GCSEs -

Tarporley High School and Sixth Form College
Tarporley, CHW

Skills

Customer relationship management

Negotiation and objection handling

Sales and persuasion

Financial product knowledge

Pipeline management

Communication skills

Time management and organization

Add-on product knowledge

Customer retention strategies

Team collaboration

Data accuracy and management

Problem-solving and conflict resolution

Leadership and management skills

Customer service excellence

Financial acumen

Training and development programs

Education

other,other,other,other,other

Hobbies and interests

  • Football
  • Automobiles
  • Boxing
  • Gym and Fitness
  • Music
  • Technology
  • Driving

Career goals

  • Start as a car salesman and immerse myself in the industry.
  • Continuously learn about the latest automotive trends, technologies, and sales techniques.
  • Aspire to rise through the ranks towards a high ranking management role.

Affiliations

  • Fitness
  • Automobiles

Accomplishments

Top performer on gaining commitment from customer to be proposed over to finance lenders to proceed with the sale

Timeline

Customer account manager

Carfinance247
2024.10 - Current

Retail Store Supervisor

SPAR
2023.08 - 2024.10

Stock Replenisher

Blue Arrow
2020.05 - 2020.08

Crew Member

King Louis
2018.08 - 2020.03

A-Levels - psychology

Tarporley High School and Sixth Form College

A-Levels - Physical Education

Tarporley High School and Sixth Form College

A-Levels - Business Studies

Tarporley High School and Sixth Form College

GCSEs -

Tarporley High School and Sixth Form College

Bachelor of Science - psychology

Edge Hill University
Callum Price