Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Callum Murch

Bristol

Summary

A highly motivated final-year Business Management student with extensive experience in team collaboration, customer service, and educational support. Proven ability to manage inventory efficiently and solve problems in fast-paced environments. Exceptional communication and teamwork skills and a strong commitment to enhancing customer satisfaction. Career goals include leveraging my academic knowledge and practical skills in a dynamic work environment. Aims include contributing to innovative projects that drive organisational success while gaining hands-on experience in areas such as project management, and marketing.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Driver

Royal Mail
Bristol
09.2023 - Current
  • Ensure all deliveries meet Royal Mail standards and are completed within set time frames.
  • Provide excellent customer service by handling queries and ensuring correct deliveries.
  • Operate Royal Mail vehicles safely, adhering to traffic laws and company regulations.
  • Maintain accurate records of deliveries, collections, and any undelivered items.
  • Plan and follow the most efficient routes to ensure timely deliveries.

Childcare Assistant

Kidz Hub
10.2019 - Current
  • Plan, organise, and lead fun, creative, and educational activities for children aged 4–11.
  • Ensure the safety and well-being of all children, following safeguarding policies, and health and safety regulations.
  • Promote the growth of children’s social, emotional, and physical skills through sport.
  • One-to-one supervisor for SEN children, encouraging positive social interaction and development.

Customer Services

Sainsburys
08.2021 - 09.2023
  • Oversaw daily customer service operations, ensuring a high level of customer satisfaction.
  • Led a team of customer service assistants to meet performance targets, and ensure efficient running of the store.
  • Resolve customer complaints, and handle complex enquiries efficiently and professionally.
  • Support the training and development of new team members.
  • Collaborate with other departments to resolve customer issues and ensure seamless operations.

Education

Bachelor of Arts - Business Management

University of Leeds
Leeds
09/2022 -

A-Level -

North Bristol Post 16
Bristol
09/2019 - 07/2021

GCSEs -

Cotham School
Bristol
09/2014 - 07/2019

Skills

  • Team Worker
  • Customer Service
  • Communication Skills
  • Inventory Management
  • Problem-Solving
  • Educational Support

Affiliations

  • Fitness and Exercise
  • Travelling
  • Football

Certification

Level 1 Coaching Badge

Timeline

Delivery Driver

Royal Mail
09.2023 - Current

Customer Services

Sainsburys
08.2021 - 09.2023

Childcare Assistant

Kidz Hub
10.2019 - Current

Bachelor of Arts - Business Management

University of Leeds
09/2022 -

A-Level -

North Bristol Post 16
09/2019 - 07/2021

GCSEs -

Cotham School
09/2014 - 07/2019

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Callum Murch