Summary
Overview
Work history
Education
Skills
Timeline
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Callum McGuire

Glasgow,East Renfrewshire

Summary

Motivated Electronic and Electrical Engineering student with a strong foundation in Mathematics, Physics, and circuit analysis. Passionate about problem-solving and applying engineering principles to real-world challenges. Alongside academic pursuits, experienced in customer service, developing excellent communication, teamwork, and conflict-resolution skills. Adept at troubleshooting technical issues, working under pressure, and delivering high-quality service. A quick learner with strong analytical skills, eager to contribute technical expertise and customer-focused mindset in a dynamic environment.

Overview

2
2
years of professional experience

Work history

Customer service assistant

B&M Retail
Barrhead, East Renfrewshire
05.2023 - Current
  • Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
  • Communicated effectively with colleagues to ensure seamless service delivery.
  • Upheld company policies and procedures consistently for maintained standards of operation.
  • Handled cash transactions accurately, maintaining financial integrity of the till.
  • Prioritised tasks during busy periods for maximised productivity .
  • Collaborated well within a team setting, fostering a positive working atmosphere .
  • Listened actively to customer concerns, confusions and needs for excellent communication.
  • Multi-tasked to keep customer service levels at optimal capacity at peak times.

Education

Bachelor of Science - Electronic and Electrical Engineering

University of Strathclyde
Glasgow
09.2022 -

SVQ Level 3 - Higher Mathematics

St Luke's High School
Barrhead, East Renfrewshire
08.2020 - 05.2021

SVQ Level 3 - Higher English

St Luke's High School
Barrhead, East Renfrewshire
08.2020 - 05.2021

SVQ Level 3 - Higher Physics

St Luke's High School
Barrhead, East Renfrewshire
08.2020 - 05.2021

SVQ Level 3 - Higher Physical Education

St Luke's High School
Barrhead, East Renfrewshire
08.2020 - 05.2021

SVQ Level 3 - Higher Drama

St Luke's High School
Barrhead, East Renfrewshire
08.2020 - 05.2021

SVQ Level 3 - Advanced Higher Mathematics

St Luke's High School
Barrhead, East Renfrewshire
08.2021 - 05.2022

SVQ Level 3 - Advanced Higher Physical Education

St Luke's High School
Barrhead, East Renfrewshire
08.2021 - 05.2022

SVQ Level 3 - Higher Business

St Luke's High School
Barrhead, East Renfrewshire
08.2021 - 05.2022

Skills

  • Electrical systems understanding
  • Data interpretation and analysis
  • Schematics understanding
  • Electrical engineering
  • Simulink
  • STEM Skills
  • Mathematics and physics application
  • Excellent listening skills
  • Problem-solving
  • Communication skills
  • Willingness to learn
  • Flexible and adaptive
  • Working with numbers
  • Teamwork skills

Timeline

Customer service assistant

B&M Retail
05.2023 - Current

Bachelor of Science - Electronic and Electrical Engineering

University of Strathclyde
09.2022 -

SVQ Level 3 - Advanced Higher Mathematics

St Luke's High School
08.2021 - 05.2022

SVQ Level 3 - Advanced Higher Physical Education

St Luke's High School
08.2021 - 05.2022

SVQ Level 3 - Higher Business

St Luke's High School
08.2021 - 05.2022

SVQ Level 3 - Higher Mathematics

St Luke's High School
08.2020 - 05.2021

SVQ Level 3 - Higher English

St Luke's High School
08.2020 - 05.2021

SVQ Level 3 - Higher Physics

St Luke's High School
08.2020 - 05.2021

SVQ Level 3 - Higher Physical Education

St Luke's High School
08.2020 - 05.2021

SVQ Level 3 - Higher Drama

St Luke's High School
08.2020 - 05.2021
Callum McGuire