Callum Holmes
Winchester,Hampshire
Summary
I'm a skilled and driven Sales Representative, well-versed in the retail and customer service occupations with over two years of experience.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Sales representative
Next PLC
Camberley, Surrey
2022.07 - 2024.08
- Resolved customer concerns promptly to maintain satisfaction.
- Built lasting relationships with clients through customer service interactions.
- Collected and processed payments.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Responded to telephone and in-person requests for information.
- Provided customers with price information and handled financial transactions.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Placed customer orders, providing guidance on product delivery timeframes.
Education
A-Levels - Graphic Design
The Sixth Form College Farnborough
Farnborough 2022.09 - 2024.08
A-Levels - Media
The Sixth Form College Farnborough
Farnborough 2022.09 - 2024.08
A-Levels - English Language and Literature
The Sixth Form College Farnborough
Farnborough 2022.09 - 2024.08
Skills
- Retail marketing
- Cash handling
- Customer Service
- Payment Processing
- Product knowledge
- Opening and closing procedures
- Product demonstrations
- Stock management
- Sales expertise
- Staff training
Timeline
A-Levels - Graphic Design
The Sixth Form College Farnborough
2022.09 - 2024.08
A-Levels - Media
The Sixth Form College Farnborough
2022.09 - 2024.08
A-Levels - English Language and Literature
The Sixth Form College Farnborough
2022.09 - 2024.08
Sales representative
Next PLC
2022.07 - 2024.08