Callum Griffin
Kings Lynn,Norfolk
Summary
Hard-working team player with a customer service and sales background. Offers keen attention to detail, ensuring jobs are completed accurately and efficiently, remaining self-motivated. Confident under pressure to meet demands of busy service and working environments, taking instruction well, completing tasks to high quality standards within strict deadlines. Proven ability to communicate with customers and colleagues effectively, contributing to boosted sales and improved customer satisfaction.
Overview
6
6
years of professional experience
Work history
Supervisor
Boyes
King's Lynn, Norfolk
2025.06 - Current
- Support a positive work culture to boost employee morale, building good relations with colleagues.
- Encourage open dialogue amongst team members, promoting an inclusive work environment.
- Delegate tasks appropriately, achieving a balanced workload among team members.
- Managed daily operations to increase productivity.
Social Media Manager
Freelance
2023.10 - 2026.03
- Research current social media trends and audience preferences for maximum post performance.
- Create and maintain a content calendar to ensure consistent posting and campaign alignment.
- Negotiate with influencers and manage partnerships to increase brand reach and authenticity.
Apprentice Recruitment Consultant
Berry Recruitment
Stafford, Staffordshire
2025.01 - 2025.04
- Handled sensitive information with discretion, building trust with clients and candidates alike.
- Provided ongoing support and guidance to placed candidates, facilitating smooth transitions into new roles.
- Maintained appropriate data confidentiality relating to organisation and personnel, complying with information regulations.
- Conducted in-depth interviews with candidates, assessing competencies and cultural fit for specific roles and organisations.
- Managed comprehensive candidate databases, ensuring accurate and up-to-date information for efficient retrieval.
- Generated quality sales leads through cold calling to achieve new business targets.
- Proactively built profitable client bases through targeted cold calling and lead nurturing.
Sales assistant
Poundland
Stafford, Staffordshire
2023.12 - 2025.02
- Delivered service with enthusiasm, providing attentive, helpful guidance to effectively address customer needs.
- Welcomed customers and provided guidance on merchandise selection, accessory discovery and purchase completion.
- Analysed customer needs and preferences to deliver targeted advice, enhancing sales opportunities.
- Optimised operational efficiency during peak trading hours through energetic engagement
- Arranged and showcased new products in visually appealing, organised displays to captivate customers.
- Managed cash registers with precision and executed cash and card transactions.
UW Partner
Utility Warehouse
2023.10 - 2024.04
- Optimised sales by informing customers of promotions and discounts.
- Highlighted benefits of services to prospective customers
- Informed customers regarding company products, services, and special offers.
- Cultivated strong customer relationships to enhance satisfaction and loyalty.
- Maintained detailed knowledge of company offerings to recommend appropriate products to clients.
- Promoted new and updated services to increase customer retention.
- Interpreted customer needs to provide tailored advice on suitable products and services.
Kitchen assistant
Arroy Thai
Stafford, Staffordshire
2022.04 - 2023.07
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Collected, washed and sanitised dishes and cooking utensils.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Observed health and hygiene standards to minimise food contamination.
Crew member
Roadchef Mcdonald's
Stafford, Staffordshire
2021.07 - 2021.10
- Worked fast and accurately to meet customer needs and service goals.
- Trained in food safety and hygiene practices.
- Attended to customers with friendly and accurate service.
- Acted as team player by helping colleagues finish their tasks.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Flexibly took on various roles to support workflow.
- Prepared food and beverages within target timeframes.
Front of house team member
Mill at Worston
Stafford, Staffordshire
2020.07 - 2020.11
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Education
Bachelor of Arts - English Language
The Open University
Milton Keynes 2025.09 -
A-Levels - English Literature
Sir Graham Balfour High School
Stafford 2020.09 - 2022.05
A-Levels - History
Sir Graham Balfour High School
Stafford 2020.09 - 2022.05
A-Levels - Business
Sir Graham Balfour High School
Stafford 2020.09 - 2022.05
GCSEs -
Sir Graham Balfour High School
Stafford 2015.09 - 2020.05
Skills
- Self-motivated
- Task prioritisation
- Negotiating and persuading
- Confident communicator
- Professionalism
- Effective communication and networking
Affiliations
- Judo
- Currency Trading
References
References available upon request.
Timeline
Bachelor of Arts - English Language
The Open University
2025.09 -
Supervisor
Boyes
2025.06 - Current
Apprentice Recruitment Consultant
Berry Recruitment
2025.01 - 2025.04
Sales assistant
Poundland
2023.12 - 2025.02
Social Media Manager
Freelance
2023.10 - 2026.03
UW Partner
Utility Warehouse
2023.10 - 2024.04
Kitchen assistant
Arroy Thai
2022.04 - 2023.07
Crew member
Roadchef Mcdonald's
2021.07 - 2021.10
A-Levels - English Literature
Sir Graham Balfour High School
2020.09 - 2022.05
A-Levels - History
Sir Graham Balfour High School
2020.09 - 2022.05
A-Levels - Business
Sir Graham Balfour High School
2020.09 - 2022.05
Front of house team member
Mill at Worston
2020.07 - 2020.11
GCSEs -
Sir Graham Balfour High School
2015.09 - 2020.05