Callum Glenny

Dynamic and ambitious professional with a strong foundation in customer service, adept at managing both inbound and outbound communications. Demonstrating exceptional communication, active listening, and problem-solving skills, ensuring effective teamwork and accountability. Committed to continuous improvement through adaptability and industrious work ethic, with a focus on achieving excellence in all tasks undertaken. Experience using I.T software such as: Outlook, Word, Powerpoint, Excel, Teams, 3CX, Genesys, Genio, SAP, Webex and iQuote. I understand that for some it may look as if I may not have the formal experience in certain fields compared to other candidates but I want to assure you that I am a quick learner and eager to take on new challenges whilst expanding on my current knowledge and skills.

• Duke of Edinburgh, I completed my DOE (Bronze Certification) during my time at Landau Forte College in 2015, this consisted of doing volunteering work, planning our camping trip after school hours for 7-8 months and then finally camping for 2 days, this is something I wanted to do because it challenged me to come out of my comfort zone, which eventually helped me build up confidence in myself whilst also giving me the opportunity to give back to the community through voluntary work.
• Cancer Research Fundraising, I have raised around £1,000 for Cancer Research, I shaved all my hair off when I was 15 years old which I raised over £250, then at 19, I raised over £750 in donations and ticket sales for a UWCB (Ultra White-Collar Boxing) fight as not only is Cancer something that has affected my family members, I also love to be able to give back to charitable communities.

Currently going to the gym following a strict rehabilitation program for my knee injury and coach a men's football team twice a week, I also occasionally do training in Mixed Martial Arts and Boxing. I enjoy meeting my friends and doing regular activities such as going to restaurants, playing golf, pool, video games and going to the cinema, I'm very big on TV Shows and Movies with my favourites being Dexter, Game of Thrones and anything Marvel. I come across as an energetic, friendly and lively person who loves to meet new people and make new relationships in and outside of the workplace.