Callum Croy

Respond to customer queries in a professional manner. Confidently answer phone calls. Book customers into the correct activities and classes. Take cash and card payments and put payments against purchase orders. To be organised and tidy to present customers with a high standard of service along with uniform being worn at all times. Have a good understanding of Microsoft Office tools and IT skills. Processing cash-ups through spreadsheets.

To stack shelves in a tidy manner. Carry out stock rotation to ensure food standards are adhered to. Be friendly and polite with customers and respond to customer queries. Help customers out with shopping if needed. Organise products in an efficient manner. Have good time management skills to ensure all the work is completed within the timescale set out.

Deal with customers on a daily basis, answer their queries correctly. Handle cash effectively and give out the correct change. Be a friendly and welcoming assistant to make customers feel respected.