Callum Clayton

Project & Event Management:

• Phase Review Pack Creation & Collaboration: Conducted comprehensive market research and worked closely with the Competitive Intelligence team to assist in the development of phase review packs, contributing directly to key milestones in the project lifecycle.
• Black Hat Review Organisation: Currently organising a Black Hat review for a 1A, collaborating across functions and building relationships with professionals across the business, demonstrating strong project management and event coordination skills.

Leadership & Team Management:

• Phase 0 Pack Development: Led the development and delivery of a Phase 0 pack within my first 3 months, contributing to a successful review that advanced the project down the lifecycle pipeline.
• Team Leadership for Brochure Development: Led a team to develop and create the next-generation training brochure, which is now ready for print and will be showcased at ITEC, highlighting leadership, teamwork, and cross-functional collaboration.

Stakeholder & Supplier Engagement:

• VIP Day Organisation: Assisted in organizing and hosting a VIP day to showcase Project OdySSEy and Project CanDLE, demonstrating strong stakeholder management and event planning skills with senior leaders and external clients.
• Cross-Functional Networking: Built a strong network across the business, including with maritime teams, to foster collaboration and align objectives, showcasing your ability to engage with diverse stakeholder groups.

Risk Management & Problem Solving:

• Tight Turnaround for 1A & 0 Reviews: Currently working on getting 1A’s and 0’s ready for review under tight turnaround times, exemplifying your capacity to manage time-sensitive projects while maintaining quality and compliance.

Strategic Planning & Business Improvement:

• Streamlining Business Winning Capabilities: Streamlined business-winning capabilities by introducing new methods for storing and displaying information, improving visibility for leaders and enhancing decision-making processes across the business.

Continuous Improvement & Learning:

• Application of Lessons Learned: Continually engaged with cross-functional teams to achieve unified outcomes, applying lessons learned from various projects to refine processes and improve business operations.

Team Leadership & Staff Development

• Led a team of 20+ staff, driving productivity, accountability, and alignment with company goals.
• Regularly conducted training sessions, ensuring staff remained up-to-date with necessary skills and knowledge.
• Ensured management team achieved set KPIs, offering guidance and support to ensure goals were met.

Budget & Financial Management

• Managed a site with an annual turnover exceeding £1,000,000 and a weekly budget of £30,000.
• Set weekly forecasts and budgets, ensuring accurate financial tracking and adherence to targets.
• Applied Earned Value Management (EVM) techniques to monitor project performance and ensure budget adherence.

Project Delivery & Implementation

• Oversaw the successful delivery of new company projects, managing on-site implementation to ensure timely and efficient completion.
• Used Business Process Development (BPD) methods to ensure project alignment with overall company strategy.

Sales & Strategic Collaboration

• Worked closely with head office to innovate and implement sales strategies to drive business growth.
• Participated in bi-monthly area meetings to present quarterly plans and collaborate with stakeholders on strategic initiatives.

Inventory & Stock Control

• Conducted regular stock takes and maintained efficient inventory management, ensuring accuracy and cost control.
• Optimised stock control processes, reducing waste and ensuring cost-effective inventory management.

Health, Safety & Compliance

• Ensured adherence to all health, safety, and fire procedures, maintaining a safe and compliant working environment.
• Monitored site safety standards and proactively addressed any issues to safeguard staff and visitors.

Customer Focus & Operational Excellence

• Fostered a smooth, customer-focused working atmosphere, consistently prioritising customer needs.
• Streamlined operations to enhance overall site efficiency and service delivery, supporting customer satisfaction.

Strategic Team Leadership

• Led and developed a diverse team of 50+ staff, ensuring alignment with organisational goals, budgets, and company values.
• Conducted weekly forecasts and budgets, meticulously setting and monitoring targets to meet organisational objectives.

Performance Metrics & Recruitment

• Developed and executed a comprehensive KPI framework, incorporating recruitment, audit scores, and effective management of both Back of House (BOH) and Front of House (FOH) operations.
• Spearheaded recruitment initiatives, ensuring the acquisition of top talent to enhance team capabilities and performance.

Supply Chain & Inventory Management

• Proactively managed suppliers and orders to maintain optimal stock levels, ensuring a seamless supply chain.
• Oversaw regular stock takes and implemented effective inventory management strategies to streamline operations and reduce waste.

Operational Oversight

• Managed large teams during peak operational periods, ensuring the smooth and efficient running of the business.
• Conducted staff training sessions, ensuring that skills were consistently up to date and contributing to a high-performing and adaptable workforce.

Strategic Collaboration & Innovation

• Attended monthly area meetings, providing detailed outlines of upcoming quarterly plans to ensure alignment with organisational goals.
• Collaborated closely with head office to maximise sales and contributed innovative ideas to improve business performance.

Compliance & Customer Focus

• Implemented and enforced Health & Safety and fire procedures, maintaining a secure and compliant working environment.
• Prioritised customer needs, consistently fostering a positive and customer-centric atmosphere within the team, contributing to high levels of customer satisfaction.