Summary
Overview
Work history
Education
Skills
Languages
Timeline
Intern

callum brennan

Nottingham,Nottinghamshire

Summary

Reliable cashier with experience maintaining excellent stock levels in high-volume retail outlets. Works tirelessly to complete stock sorting and distribution duties within deadlines. Positive and upbeat communicator dedicated to customer satisfaction.

Overview

2
2
years of professional experience

Work history

food and drinks waiter

Waterlily
Mansfield Woodhouse, Nottinghamshire
07.2023 - Current
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
  • Managed timing standards in food deliveries to minimise delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Opened, poured and served alcoholic and non-alcoholic beverages.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Informed customers regarding ingredients used to address allergy and dietary issues.

Shop Shelf Stacker

cooperative foods
Nottingham, Nottinghamshire
06.2022 - 07.2023
  • Moved cages onto shop floor with minimal disturbance to customers.
  • Rotated stock and checked sell by dates to minimise wastage.
  • Faced shelves to ensure all products were visible and easy to access.
  • Recycled boxes and packaging to support sustainability.
  • Assisted customers in locating items.
  • Organised goods to clearly display labels, prices and features.
  • Replaced stock on empty and low-quantity shelves.
  • Relocated misplaced stock to correct shelf.
  • Reached high shelves by using ladders safely in store rooms.
  • Stacked items neatly to create presentable shop displays.
  • Located desired items for customers to improve sales.
  • Cleaned shelves, signs and aisle floors.
  • Sorted items into correct locations to keep good shop order.

Takeaway Assistant

HK97
Nottingham, Nottinghamshire
12.2022 - 03.2023
  • Performed accurate cash counts at store opening and closing.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
  • Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
  • Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
  • Bagged, boxed and wrapped goods with care to maintain quality and presentation.
  • Maintained excellent client satisfaction by providing professional, courteous customer service.
  • Checked notes with money checking pens and examined coins carefully to spot and refuse counterfeit currency.

Education

GCSEs - multiple

Frederick Gent School
Alfreton
09.2018 -

Skills

  • Complaint handling
  • Customer advising
  • Moving and handling
  • Scanner operations
  • Bagging and packaging
  • Cash handling
  • Currency counting
  • Customer greeting
  • Menu memorisation
  • Food safety understanding
  • Sanitisation procedures
  • Highly responsible and reliable

Languages

English
Native

Timeline

food and drinks waiter

Waterlily
07.2023 - Current

Takeaway Assistant

HK97
12.2022 - 03.2023

Shop Shelf Stacker

cooperative foods
06.2022 - 07.2023

GCSEs - multiple

Frederick Gent School
09.2018 -

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callum brennan