
Seasoned legal professional specialising in aviation litigation, regulatory compliance and commercial dispute resolution. Proficient in drafting pleadings, witness statements, and submissions, with strong skills in communication and settlement negotiations. Expertise in risk analysis, claims management, and cross-border disputes, providing commercially pragmatic advice with meticulous attention to detail. Focused on enhancing strategic case management and stakeholder engagement in complex legal environments.
Managed a substantial portfolio of UK consumer litigation and pre-action disputes, advising on passenger claims, regulatory obligations and litigation risk across a range of aviation matters. Worked closely with internal business teams, external lawyers and claims agents to oversee strategy, improve claims handling processes and support the effective resolution of disputes involving flight disruption, baggage, personal injury, denied boarding and disability-related issues.