Callum Barrett
Stevenage,Hertfordshire
Summary
Well experienced previous Sales Assistant who built his way up to stepping into Management roles with various companies. Never falling short of giving 100% effort in everything I do due to my strong work ethic and personable character. I have a clear knack for understanding consumers and will continue to use my professional background knowledgeability in any line of work. My clear hunger for development is clear and I will always aim higher.
Overview
3
3
years of professional experience
Work history
Assistant store manager
Claire's Accessories
St Albans, Hertfordshire
10.2024 - Current
- Day to day sales utilizing the current promotions to ensure my sales were being positively influenced by each customer spend
- Clear and consistent communication between me and my colleagues when working on store tasks/piercing
- Ears & Nose piercing trained
- Entrusted to open and close the store securely
- Entrusted with carrying business cash to and from the bank
- Solving customer queries and giving the best advice to my knowledgeability
- Being an anchor to not only my store colleagues but other employees in my district when their line manager was unavailable
- Influencing customers to book their children's parties with us
- Taking party bookings
- Running a party to customer satisfaction and receiving positive google reviews from this
- Being a team player on stock adjustment out of hours shifts
- Entrusted with recruiting potential hires using personal judgment on what a 'good fit' would be to the store
- Promotion by District Store Manager
- Supporting my Duel Site Manager
- Taking on the role of being a call point for staff in 2 stores when my line manager was out of the business
- Managing a small team of staff and ensuring everyone is working collectively daily to reach store targets
- Leading stock change evenings
- Admin deadlines always on time
- Assembling rotas and being mindful of staff dependencies & availability
- Becoming a key player to other Store Managers within my district
- Working with my team to ensure a Regional/District Manager visit went smoothly whilst taking feedback positively and actioning change into the store
Supervisor
Claire's Accessories
Welwyn Garden City, Hertfordshire
02.2024 - 10.2024
- Day to day sales utilizing the current promotions to ensure my sales were being positively influenced by each customer spend
- Clear and consistent communication between me and my colleagues when working on store tasks/piercing
- Ears & Nose piercing trained
- Entrusted to open and close the store securely
- Entrusted with carrying business cash to and from the bank
- Solving customer queries and giving the best advice to my knowledgeability
- Being an anchor to not only my store colleagues but other employees in my district when their line manager was unavailable
- Influencing customers to book their children's parties with us
- Taking party bookings
- Running a party to customer satisfaction and receiving positive google reviews from this
- Being a team player on stock adjustment out of hours shifts
- Entrusted with recruiting potential hires using personal judgment on what a 'good fit' would be to the store
Sales assistant
Next
Stevenage, Hertfordshire
09.2021 - 09.2024
- Processed returned or exchanged items and provided refunds to customers.
- Offered personalised shopping advice to enhance customer experiences.
- Assisted customers in locating specific items to boost satisfaction.
- Assisted customers with product selection for optimal satisfaction.
- Managed till operations smoothly, reducing waiting time for customers.
- Fully trained in all stores areas including departments as well as back of house areas
- Entrusted with Team Coach role where I was given the responsibility of training & being a point of call for new starters
- Entrusted with specific till handling (taking tills off and putting them on as well as cashing up on peak trade days also sale event days)
- Collaborated with sales managers to meet target quotas.
Sales coordinator
Next
London Colney, Hertfordshire
11.2023 - 01.2024
- Processed returned or exchanged items and provided refunds to customers.
- Offered personalised shopping advice to enhance customer experiences.
- Assisted customers in locating specific items to boost satisfaction.
- Assisted customers with product selection for optimal satisfaction.
- Managed till operations smoothly, reducing waiting time for customers.
- Fully trained in all stores areas including departments as well as back of house areas
- Entrusted with Team Coach role where I was given the responsibility of training & being a point of call for new starters
- Entrusted with specific till handling (taking tills off and putting them on as well as cashing up on peak trade days also sale event days)
- Collaborated with sales managers to meet target quotas.
- Temporary Manager utilizing all my Sales Assistant experience in new and diverse ways
- Managing a sales floor team of over 40+ staff
- Running shop floor departments during peak trading days
- Entrusted with opening and closing procedures ensuring the business was securely left
- Leading fixture change evenings', team members working sale preparation evenings & seasonal stock changes for the sales floor
- Recruitment insights and narrowing down potential colleagues and selecting precisely on who to hire based off of my trusted judgment by Line Managers
Education
GCSEs - English
Barnwell School
GCSEs - Maths
Barnwell School
GCSEs - Photography
Barnwell School
GCSEs - Media Studies
Barnwell School
GCSEs - Geography
Barnwell School
GCSEs - Science
Barnwell School
BTEC Level 2 - Information Technology
Barnwell School
Skills
- Time efficiency
- Customer feedback analysis
- Promotions execution
- Technical retail software use
- Product knowledge
- Brand awareness promotion
- Project scheduling
- Understanding USP and how each customer will be influence differently
- Managing a Team
- Piercing
- Dynamic Delegation
- Hiring Processes
Custom
other,Stevenage,other,Stevenage,other,Stevenage,other,Stevenage,other,Stevenage,other,Stevenage,other,Stevenage
Accomplishments
STEM Just Save Water Winner 2019
References
References available upon request.
Timeline
Assistant store manager
Claire's Accessories
10.2024 - Current
Supervisor
Claire's Accessories
02.2024 - 10.2024
Sales coordinator
Next
11.2023 - 01.2024
Sales assistant
Next
09.2021 - 09.2024
GCSEs - English
Barnwell School
GCSEs - Maths
Barnwell School
GCSEs - Photography
Barnwell School
GCSEs - Media Studies
Barnwell School
GCSEs - Geography
Barnwell School
GCSEs - Science
Barnwell School
BTEC Level 2 - Information Technology
Barnwell School
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