Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
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Callan Tomlinson

Darlington,Durham

Summary

With a career centred around workshop management and team leadership, understand nuances of running efficient and productive workshop environment. Possess skills in process improvement and equipment maintenance, aiming to boost operational productivity and ensure safety. Committed to fostering collaborative workspace, encouraging staff development and improving workshop processes for optimal output.

Overview

5
5
years of professional experience

Work history

Workshop supervisor

Evans Halshaw Ford
Darlington
07.2024 - Current
  • Drove team engagement by providing workshop team with relevant tools, product knowledge and development opportunities.
  • Led daily briefings to update previous day's workshop performance, highlighting problems encountered, potential solutions and action to prevent reoccurrence.
  • Led workshop team, motivating and providing training in best practice where necessary.
  • Revamped policies and procedures to meet changing needs and improve operational performance, quality and efficiency.

Parts Supervisor

Evans Halshaw
Darlington, Durham
12.2021 - 06.2024
  • Used inventory management system to maintain accurate order records.
  • Cleaned and tidied storage areas to maintain health and safety standards.
  • Addressed customer complaints on returns, refunds or exchanges and escalated complex issues to supervisors for action.
  • Supervised deployment of sales orders and stock control, tracking usage and detecting shrinkage.
  • Organised stock areas and displays, facilitating product visibility with carefully labelled shelves providing access to goods.

Vehicle Detailer

Direct Valeting
Darlington, Durham
03.2021 - 12.2021
  • Steam-cleaned engines, frames and wheel arches, maintaining high-quality standards for immaculate results.
  • Worked with team members to prioritise vehicles and coordinate smooth operations.


Assistant General Manager

Greene King
Darlington, Durham
07.2020 - 03.2021
  • Maximised team potential through targeted training and development, reducing staff turnover and improving service provisions.
  • Engaged staff in monthly performance goals, motivating and incentivising effectively to achieve them.
  • Closely monitored stock levels to ensure orders and deliveries met operational needs whilst minimising possible waste.
  • Ensured daily business operations ran smoothly and efficiently by closely monitoring procedures and staff operations.

Education

NVQ Level 1 - Motor Vehicle Maintenance

Darlington College of Technology
Darlington

NVQ Level 2 - Motor Vehicle Maintenance

Darlington College of Technology
Darlington

NVQ Level 3 - Uniformed Public Services

Darlington College of Technology
Darlington

Skills

  • Performance analysis
  • Team supervision
  • Team motivation
  • Time management
  • Health and safety compliance
  • Workshop coordination

Accomplishments

    Temporarily took on the role of Aftersales Manager for 2 months after previous manager left along with carrying out my own job, I was responsible for a department of 21 people ensuring operations ran smoothly and driving the team to an all-time site record in labour sales to which I received praise for my integral role in this

Timeline

Workshop supervisor

Evans Halshaw Ford
07.2024 - Current

Parts Supervisor

Evans Halshaw
12.2021 - 06.2024

Vehicle Detailer

Direct Valeting
03.2021 - 12.2021

Assistant General Manager

Greene King
07.2020 - 03.2021

NVQ Level 1 - Motor Vehicle Maintenance

Darlington College of Technology

NVQ Level 2 - Motor Vehicle Maintenance

Darlington College of Technology

NVQ Level 3 - Uniformed Public Services

Darlington College of Technology

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