Caleb Velvis
Christchurch
Summary
Results-driven professional specialising in problem solving and event coordination. Delivers outstanding customer service, enhancing client satisfaction. Experienced in team management and service training, cultivating collaboration that drives success. Focused on leveraging skills to meet organisational objectives and improve operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Food & Beverage Supervisor
The Lygon Arms Hotel
Broadway, Worcestershire
2025.07 - 2026.04
- Managed daily food and beverage operations across restaurant, bar, and event spaces.
- Trained and supported staff to follow high service standards daily.
- Resolved feedback and complaints to improve guest experiences and hotel reputation.
Waiter
The Lygon Arms Hotel
Broadway, Worcestershire
2023.06 - 2025.07
- Managed large parties and diners during peak service periods, ensuring timely and attentive service.
- Coordinated multiple tasks to maintain seamless service flow and guest satisfaction.
- Streamlined large-group seating during peak hours to maintain quality service.
- Accommodated special dietary requests, enhancing guest satisfaction and overall dining experience.
Certified Forklift Driver
Mitre 10 Mega
Hastings, Hawkes Bay
2022.02 - 2023.04
- Executed loading and unloading of trucks, ensuring accurate package accounting and adherence to established procedures.
- Managed handling of packages and merchandise from industrial trucks, maintaining organisation and inventory integrity.
- Navigated heavy machinery through tight warehouse spaces, ensuring safe and efficient operations.
Education
Bachelor of Science - Automotive Engineering and commerce
University of Auckland
Auckland, New ZealandSkills
- Event coordination
- Inventory management
- Customer service excellence
- Team management
- Service training
- Adaptable problem solving
- Professional demeanour
Certification
Forklift License
References
- Alexander, Mika, Deputy General Manager, 447969695201, The Hyll Hotel
- Maxwell, Mclellan, Food & Beverage Operations Manager, 4407985213259, Estelle Manor
Timeline
Food & Beverage Supervisor
The Lygon Arms Hotel
2025.07 - 2026.04
Waiter
The Lygon Arms Hotel
2023.06 - 2025.07
Certified Forklift Driver
Mitre 10 Mega
2022.02 - 2023.04
Bachelor of Science - Automotive Engineering and commerce
University of Auckland