Summary
Work History
Education
Skills
Timeline
Generic

Caleb Phelps

Inverness,Highland

Summary

I am a motivated team member and deliver excellent customer service through effective communication. i can processes cash and card payments accurately, ensuring customer satisfaction and loyalty. I can adapts to various roles within the team, demonstrating flexibility and commitment to achieving team goals.

Work History

Team Member

Innoflate
Inverness
10.2024 - 12.2024
  • Processed cash and card payments, providing correct change and feedback forms.
  • Collected payments and fees using POS system with zero errors.
  • Completed opening, closing and shift change tasks in full to promote store efficiency.
  • Transitioned between team roles to support operations and ensure coverage.
  • Implemented health and safety protocols, adhering to regulations and maintaining a safe environment for both staff and customers.
  • Worked hard to learn all required tasks quickly to maximise performance.

Education

Scottish Qualifications Certificate - English

Inverness Royal Academy
Inverness, HLD
2024 - 2025

Scottish Qualifications Certificate - Maths

Inverness Royal Academy
Inverness, HLD
2024 - 2025

Scottish Qualifications Certificate - Exercise and Fitness Leadership

Inverness Royal
Inverness, HLD
2025 - 2026

Skills

  • Payment processing
  • Cash handling
  • Basic numeracy
  • Workplace safety
  • Team collaboration
  • Customer service

Timeline

Team Member

Innoflate
10.2024 - 12.2024

Scottish Qualifications Certificate - English

Inverness Royal Academy
2024 - 2025

Scottish Qualifications Certificate - Maths

Inverness Royal Academy
2024 - 2025

Scottish Qualifications Certificate - Exercise and Fitness Leadership

Inverness Royal
2025 - 2026
Caleb Phelps