Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Lloyd

Summary

Dedicated professional with expertise in stocking, receiving and order processes. Skilled at multitasking and maintaining composure in high-pressure situations. Proven track record of building positive relationships and achieving results.

Overview

5
5
years of professional experience

Work History

Sales Fulfillment Officer

Fleet Complete
01.2025 - Current
  • Process orders via F&O (Fulfillment and Operations Microsoft)
  • Pack orders and ship
  • Communicate with customers on troubleshoots and orders
  • Assign installers for customers
  • Counted for stock takes when necessary
  • Worked with sales and tech support teams to work out any kinks and issues

Sales Lead

REI
06.2023 - 12.2024
  • Bolstered associate performance with timely coaching and feedback on activities, making efforts to raise my team's floor and get everyone on board.
  • Trained associates in store operations, products and policies and procedures, teaching associates how to run a register, how to educate someone on what running shoes to choose, and taught associates how to process and ship our online orders.
  • Handled stressful situations professionally and multitasked with ease, handling more obligations as a lead, I learned how to plan out weeks so all work could be handled without stress.

Sales Associate

REI
08.2021 - 06.2023
  • Supported the team with receiving, pricing and merchandising, gaining experience in shipping and price changing.
  • Demonstrated selling experience in a fast-paced, service-oriented retail setting, talking up a new pair of shoes while also helping someone else with socks.
  • Resolved customer concerns using strong communication and conflict management skills, keeping a cool head at all times and keeping the customer's concern at the forefront.
  • Processed payments quickly to keep customer flow moving, I moved through lines swiftly while maintaining a friendly demeanor.
  • Assisted customers with sales and service needs, stepping away to help find an item.
  • Adapted to changing priorities and unexpected situations with calm demeanor, jumping from footwear to the front registers, or grabbing online orders, I displayed an ability to stay on my toes and adapt to any situation.

Gas Station Clerk

Circle K
11.2020 - 06.2021
  • Stocked shelves and coolers with merchandise regularly, this had to be done every day.
  • Trained newly hired station attendants on cash register systems and fuel pump monitoring, watching for drive offs or just running the whole gas station, there was a lot of information to remember and then teach to someone else.
  • Handled sales of prepared food, groceries and related items.
  • Covered multiple store areas by cross-training in different roles, having to jump from stocking the coolers to pumping propane or cooking food while trying to ring customers, I had to be able to act quickly on my feet.

Warehouse Packer

Amazon
06.2020 - 10.2020
  • Supported shipping operations, assembling boxes and containers in advance for ease of use.
  • Navigated delivery targets with quick picking, packaging and shipment, packing orders extremely fast and accurately.
  • Prepared items for storage, sales and shipment with proper staging and tagging, constantly moving trolleys of tote boxes or wooden pallets across the warehouse.

Grocery Clerk

Costco
03.2020 - 06.2020
  • Promoted customer convenience by loading bagged items into cart, making sure the customer was put first.
  • Retrieved carts from the parking lot and sanitized prior to customer use.
  • Bagged groceries efficiently and carefully to prevent damage, this often meant games of tetras within the customer's cart(s), having to think quickly to organize the customer's goods efficiently.

Education

High School -

Mead High School
Spokane, Washington
06.2020

Skills

  • Packing and shipping
  • Excellent communication
  • Complex problem-solving
  • Skilled at managing multiple tasks
  • Stock management
  • Quick learner
  • Collaborative team member

Timeline

Sales Fulfillment Officer

Fleet Complete
01.2025 - Current

Sales Lead

REI
06.2023 - 12.2024

Sales Associate

REI
08.2021 - 06.2023

Gas Station Clerk

Circle K
11.2020 - 06.2021

Warehouse Packer

Amazon
06.2020 - 10.2020

Grocery Clerk

Costco
03.2020 - 06.2020

High School -

Mead High School

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Caleb Lloyd