CALEB HUSSAIN

• I previously worked alongside my uncle in property maintenance, where I gained hands-on experience in a wide range of tasks.
• This included painting/decorating, plastering, sanding, and woodwork.
• I learned the importance of precision and attention to detail while performing these tasks, ensuring high-quality finishes, this then allowed me to gain higher grades on different practical assessments during my time at college.

As a customer advisor at B&Q, my job was all about helping customers feel confident and supported with their DIY, home improvement, and gardening needs. I'm was often the first person customers approach when they walk into the store, so it's important that I'm approachable, knowledgeable, and ready to offer advice.

Each day, I assisted customers in finding the right products, whether it's paint, tools, plumbing fittings, or garden furniture. I listened carefully to their needs and offer solutions, tips, or even project advice based on what they are trying to achieve.

I also put away stock from regular deliveries, keep the aisles tidy, and make sure the displays are well presented, fully stocked, and appealing.

What I enjoyed most is seeing someone leave the store more confident in their project than when they arrived; that is when I know I have done my job well.

• in customer advisory role
• My key tasks involved maintaining an organized sales floor, restocking items.
• My biggest achievement at JD Sports was helping the team achieve its bestselling day by actively assisting customers and keeping the floor organized and stocked.
• Focusing on customer needs and working together to maximize sales.