Summary
Overview
Work history
Education
Skills
Timeline
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Caleb Bobie Ansah

Birmingham,West Midlands

Summary

Professional, multicultural, dedicated and ambitious are the five words that best describes Caleb, well rounded and enthusiastic young person who has lived in three different countries, gone through three different school systems and fluent speaker of three different languages. My range of language skills include English, Italian and Ghanaian, these languages are spoken with perfect fluency. I see my language skills as an essential asset in a working environment as it helps me communicate and comprehend better with costumers and colleagues of different nationality. I consider myself a very organised individual; I am able to manage time well, which consequently allows me to handle multiple tasks during busy days, also able to work under pressure and around thigh deadlines and still be able to perform as expected by supervisors and managers, without compromising detail and perfection to my work.


Technical Skills : I am able to operate with computer software applications such as Microsoft Word, Excel and Power Point. Able to operate with software coding applications such as adobe Dreamweaver and with design software's' like adobe Photoshop, Offering strong foundation in Web Design knowledgeable about HTML, CSS, and graphic design software. Strong communication and teamwork skills for problem-solving and adapting to new challenges.


Social Skills & Hobbies : I am a very friendly individual, easy to talk to. Welcoming towards advice and guidance by my colleagues and superiors. I have a “can do” attitude towards tasks given and I'm always ready to give significant contribution when working in a team. Always aiming to use my skills and knowledge at the best of my abilities, to start a career in a company and aspire to reach higher levels.


Organisational Skills : Offering strong organisational skills and creativity. knowledgeable about project management, team leadership, and budgeting. Ready to use and develop communication, problem-solving, and negotiation skills in my role.

Overview

11
11
years of professional experience
7
7
years of post-secondary education

Work history

Customer Service Specialist

Teleperformance Group
10.2024 - 01.2025
  • I developed my skills on time managing with clients by setting up Interviews on the time scheduled and also helping me to be punctual
  • Organising work cases for all my claimants and also setting to up to date
  • Answering calls and responding to customers with the equipment supplies from the company

Warehouse Operative PT Driver

Hello Fresh
12.2020 - 05.2023
  • Working Under Pressure
  • Time management skills
  • Organisational skills
  • Numerical skills
  • Inventory/Logistics Skills

Shop Assistant

Clivemarks
06.2020 - 09.2020
  • I developed my communication skills - speaking with customers
  • I developed my confidence
  • Working under pressure
  • Time management skills- being punctual
  • Excellent organizational skills
  • Cashier

Pharmacist

Lloyd's
06.2018 - 08.2018
  • Time Management
  • Cashiers
  • Dispense the medication
  • Handle money
  • Organization with prescription and working under pressure
  • Answer phones and help with the maintenance of equipment and supplies

Warehouse Operative

WHSMITH Warehouse
01.2016 - 02.2017
  • TEAM LEADERSHIP
  • WORKING UNDER PRESSURE
  • TIME MANAGEMENT SKILLS BEING PUNCTUAL WITH TASKS GIVEN FROM MY SUPERIOR
  • EXCELLENT ORGANISATIONAL SKILLS

Sales Representative

1to1 Advertising
07.2014 - 10.2014
  • I worked for 1to1 advertising for 3 months, it was a commission based job
  • I was able to make 2 to 3 deals a day, I represented big companies like Sky tv, Talk Talk, also charities like the Red Cross and RSPCA
  • My task was to get people to sign up to the different deals offered by these different companies that I have mentioned above

Education

GCSEs -

City Academy Bristol
United Kingdom
09.2013 - 06.2014

OCR DIPLOMA Level 2 - Business

Matthew Bolton College
09.2013 - 06.2018

OCR Level 2 - Computer Science

Matthew Boulton College
Birmingham
09.2019 - 07.2020

Certificate of Higher Education Level 3 - Computer Science

Sandwell College
Birmingham, West Midlands
09.2020 - 06.2021

Skills

  • Adobe Dreamweaver
  • Adobe Photoshop
  • Digital communication tools
  • Complaint management
  • Product organisation
  • Credit card processing
  • Complaint handling
  • Logistical planning
  • Telephone enquiries specialist
  • Customer sales support
  • Inbound processing
  • Warehouse equipment handling
  • Manual handling
  • Quality Control
  • Inventory management
  • Forklift and pallet machinery operation
  • Stock replenishment
  • Problem-solving

Timeline

Customer Service Specialist

Teleperformance Group
10.2024 - 01.2025

Warehouse Operative PT Driver

Hello Fresh
12.2020 - 05.2023

Certificate of Higher Education Level 3 - Computer Science

Sandwell College
09.2020 - 06.2021

Shop Assistant

Clivemarks
06.2020 - 09.2020

OCR Level 2 - Computer Science

Matthew Boulton College
09.2019 - 07.2020

Pharmacist

Lloyd's
06.2018 - 08.2018

Warehouse Operative

WHSMITH Warehouse
01.2016 - 02.2017

Sales Representative

1to1 Advertising
07.2014 - 10.2014

OCR DIPLOMA Level 2 - Business

Matthew Bolton College
09.2013 - 06.2018

GCSEs -

City Academy Bristol
09.2013 - 06.2014
Caleb Bobie Ansah