Focused student motivated to support internal accounting and auditing functions. Works well in autonomous roles with superior attention to detail and commitment to accuracy. Proactive problem-solver with high-level critical thinking skills.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Customer Advisor
Boots UK
Manchester, UK
05.2023 - Current
Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
Maintained up-to-date product and service knowledge by attending regular training opportunities.
Adhered strictly to policies and procedures for continued company compliance.
Assistant Engineer
China National Petroleum Corporation (CNPC)
, China
08.2017 - 04.2018
Oversaw project activities and delivered products within budget and time constraints.
Championed new chemical processing techniques, achieving high yields from raw materials.
Determined corrective actions for maintenance when equipment failed or required repairs.
Established proper processes to meet production capacity demands.
Education
Master of Science - Petroleum Geoscience
The University of Manchester
UK
09.2021 - 12.2022
Geology
China University of Petroleum
China
09.2018 - 01.2021
Bachelor of Engineering - Resource Exploration Engineering
China University of Petroleum
China
09.2013 - 06.2017
Skills
Meticulously detail-oriented
Microsoft Office Suite
Customer support
Underground modelling
Preparing reports
Data collection and analysis
Organization and Time Management
Languages
English
Advanced (C1)
Chinese (Mandarin)
Native
Timeline
Customer Advisor
Boots UK
05.2023 - Current
Master of Science - Petroleum Geoscience
The University of Manchester
09.2021 - 12.2022
Geology
China University of Petroleum
09.2018 - 01.2021
Assistant Engineer
China National Petroleum Corporation (CNPC)
08.2017 - 04.2018
Bachelor of Engineering - Resource Exploration Engineering