Caixinda Yu
Manchester
Summary
Focused student motivated to support internal accounting and auditing functions. Works well in autonomous roles with superior attention to detail and commitment to accuracy. Proactive problem-solver with high-level critical thinking skills.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work history
Customer Advisor
Boots UK
Manchester, UK
2023.05 - Current
- Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
- Maintained up-to-date product and service knowledge by attending regular training opportunities.
- Adhered strictly to policies and procedures for continued company compliance.
Assistant Engineer
China National Petroleum Corporation (CNPC)
, China
2017.08 - 2018.04
- Oversaw project activities and delivered products within budget and time constraints.
- Championed new chemical processing techniques, achieving high yields from raw materials.
- Determined corrective actions for maintenance when equipment failed or required repairs.
- Established proper processes to meet production capacity demands.
Education
Master of Science - Petroleum Geoscience
The University of Manchester
UK 2021.09 - 2022.12
Geology
China University of Petroleum
China 2018.09 - 2021.01
Bachelor of Engineering - Resource Exploration Engineering
China University of Petroleum
China 2013.09 - 2017.06
Skills
- Meticulously detail-oriented
- Microsoft Office Suite
- Customer support
- Underground modelling
- Preparing reports
- Data collection and analysis
- Organization and Time Management
Languages
English
Advanced (C1)
Chinese (Mandarin)
Native
Timeline
Customer Advisor
Boots UK
2023.05 - Current
Master of Science - Petroleum Geoscience
The University of Manchester
2021.09 - 2022.12
Geology
China University of Petroleum
2018.09 - 2021.01
Assistant Engineer
China National Petroleum Corporation (CNPC)
2017.08 - 2018.04
Bachelor of Engineering - Resource Exploration Engineering
China University of Petroleum
2013.09 - 2017.06