Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Hi, I’m

Caitlin Simpson

Spennymoor,Durham
Caitlin Simpson

Summary

A multi skilled, friendly and enthusiastic team player with experience in customer service. A committed and conscientious person with excellent communication and listening skills. A positive attitude, always striving to achieve the highest standards in work and meet any targets set. Now looking for opportunities to utilise existing skills and experience whilst also keen to learn and develop in work.

Overview

6
years of professional experience

Work history

British Army
, Winchester

Military
02.2023 - 10.2023

Job overview

  • Adapted to new situations and learned new skills quickly.
  • Worked productively with team members to achieve common goals.
  • Showed initiative and willingness to take on new challenges.


Medically discharged from the Army due to fractured heel in the right foot which took 5 months to fully heal.

El Pincho
Riverwalk, Durham

Waiteress / Bartender
04.2022 - 01.2023

Job overview

  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Memorised orders in loud and busy environments to maintain speedy service at peak times.

As You Like It
Three Sixty, Newcastle

Waitress
04.2021 - 03.2022

Job overview

  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Prepared tables for guests and reset tables between customers.

The Riverdale Hall Hotel
Woodburn, Northumberland

Waitress
11.2018 - 03.2021

Job overview

  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Polished glasses and cutlery to pristine standards.
  • Totalled bills for customers and accepted payment via cheque, currency and card payments.

The Bay Horse Inn
West Woodburn, Northumberland

Waitress
08.2017 - 11.2018

Job overview

  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Prepared tables for guests and reset tables between customers.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.

Education

Haydon Bridge High School
Hexham

GCSEs

University overview

GCSEs


  • Maths level 4
  • English level 5
  • Science level 4
  • History level 4
  • Child Care level 5

Skills

  • Strong communication
  • Order taking
  • Organised and reliable
  • Verbal communication
  • Table service
  • Highly responsible and reliable
  • Cleaning and sanitation
  • Table setting
  • Health and Safety awareness
  • Food hygiene
  • Menu memorisation
  • Kitchen staff coordination

Affiliations

Affiliations
  • cooking
  • travelling
  • foreign cultures
  • gym
  • photography

Timeline

Military
British Army
02.2023 - 10.2023
Waiteress / Bartender
El Pincho
04.2022 - 01.2023
Waitress
As You Like It
04.2021 - 03.2022
Waitress
The Riverdale Hall Hotel
11.2018 - 03.2021
Waitress
The Bay Horse Inn
08.2017 - 11.2018
Haydon Bridge High School
GCSEs
Caitlin Simpson