A multi skilled, friendly and enthusiastic team player with experience in customer service. A committed and conscientious person with excellent communication and listening skills. A positive attitude, always striving to achieve the highest standards in work and meet any targets set. Now looking for opportunities to utilise existing skills and experience whilst also keen to learn and develop in work.
Hi, I’m
Caitlin Simpson
Spennymoor,Durham
Summary
Overview
6
years of professional experience
Work history
British Army, Winchester
Military
2023.02 - 2023.10 (8 education.months_Label)
Job overview
- Adapted to new situations and learned new skills quickly.
- Worked productively with team members to achieve common goals.
- Showed initiative and willingness to take on new challenges.
Medically discharged from the Army due to fractured heel in the right foot which took 5 months to fully heal.
El PinchoRiverwalk, Durham
Waiteress / Bartender
2022.04 - 2023.01 (9 education.months_Label)
Job overview
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Memorised orders in loud and busy environments to maintain speedy service at peak times.
As You Like ItThree Sixty, Newcastle
Waitress
2021.04 - 2022.03 (11 education.months_Label)
Job overview
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Prepared tables for guests and reset tables between customers.
The Riverdale Hall HotelWoodburn, Northumberland
Waitress
2018.11 - 2021.03 (2 education.years_Label & 4 education.months_Label)
Job overview
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Arranged tables and set up linens and silverware in preparation for guests.
- Polished glasses and cutlery to pristine standards.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
The Bay Horse InnWest Woodburn, Northumberland
Waitress
2017.08 - 2018.11 (1 education.year_Label & 3 education.months_Label)
Job overview
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Prepared tables for guests and reset tables between customers.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Education
Haydon Bridge High SchoolHexham
GCSEs
University overview
GCSEs
- Maths level 4
- English level 5
- Science level 4
- History level 4
- Child Care level 5
Skills
- Strong communication
- Order taking
- Organised and reliable
- Verbal communication
- Table service
- Highly responsible and reliable
- Cleaning and sanitation
- Table setting
- Health and Safety awareness
- Food hygiene
- Menu memorisation
- Kitchen staff coordination
Affiliations
Affiliations
- cooking
- travelling
- foreign cultures
- gym
- photography
Timeline
Military
British Army
2023.02 - 2023.10 (8 education.months_Label)
Waiteress / Bartender
El Pincho
2022.04 - 2023.01 (9 education.months_Label)
Waitress
As You Like It
2021.04 - 2022.03 (11 education.months_Label)
Waitress
The Riverdale Hall Hotel
2018.11 - 2021.03 (2 education.years_Label & 4 education.months_Label)
Waitress
The Bay Horse Inn
2017.08 - 2018.11 (1 education.year_Label & 3 education.months_Label)
Haydon Bridge High School
GCSEs