Caitlin Andrews

• Built a consistent pipeline of qualified high quality opportunities for the international, SME, mid market and large enterprise sales teams. Consistently meeting and exceeding quarterly and annual targets.
• Conducted market research to identify buying personas to effectively prospect to target market.
• Optimised outbound prospecting by utilizing a variety of marketing tools including LeadInfo, Lead forensics, LinkedIn sales navigator, Hunter etc.
• Became proficient in using sales force to track interactions, manage leads and opportunities, utilize existing CRM data to inform future prospecting campaigns.
• Established long term relationships with prospects and key decision makers in order to nurture long term sales opportunities, particularly with large enterprise prospect companies.
• Becoming a subject matter expert in our product portfolio, customer profiles and buying personas.
• Worked with marketing and closing sales teams to build creative and highly personalised campaigns increasing open and response rates, ultimately increasing pipeline.
• Generating detailed reports on prospecting activity, pipeline progression and opportunity updates for senior management during weekly/monthly meetings.
• Onboarded and trained new SDR's in the UK and internationally.

-Working for multiple subcontractors in entry level and supervisory roles in festivals and events around the country including bar work, marshalling and successfully managing a team for a cleaning and waste disposal contractor at festivals around the UK.

• Worked remotely in a call centre environment calling contacts of Covid-19 positive people, empathetically and compassionately informing them of their isolation status and performing safeguarding checks to ascertain they have the means, and are currently safe to isolate.
• Identifying contacts of people who have recently tested positive for Covid-19.

• Managing in store subway franchise improving the stores performance from making losses to significant profit.
• Main responsibilities were cash and banking, weekly stock take, managing store performance, conference calls, managing and improving KPIs, maintaining hygiene and health and safety to pass subway and external audits, and managing and training store staff to meet the improved expectations of the store.
• Working concurrently as a cooperative food shop floor supervisor including managing opening/closing staff on shifts, daily banking and POS change and KPIs