Summary
Overview
Work history
Education
Skills
Timeline
Generic

Cai Fletcher

Summary

Factory Supervisor with 4+ years’ experience in Food and Chemical manufacturing. Skilled in leading teams, improving production efficiency, and maintaining strict quality and safety standards. Strong background in automation, lean processes, and cross-functional coordination.

Overview

6
6
years of professional experience

Work history

Factory Supervisor

Abril Industrial Waxes
Bridgend
10.2024 - Current
  • Lead and manage a team of 15+ operators in the production of high-quality food and chemical products, improving operational efficiency by 20%.
  • Spearheaded automation projects that resulted in a 15% reduction in production downtime and improved overall production throughput.
  • Implemented lean manufacturing principles (5S, Kaizen) across the production floor, reducing waste by 18% and improving safety compliance by 25%.
  • Coordinated with cross-functional teams (engineering, supply chain, quality) to improve product quality, achieving a 98% customer satisfaction rating.
  • Managed production schedules and optimized resource allocation, meeting delivery deadlines 95% of the time.

Sales Representative

Anglian Home Improvements
08.2022 - 10.2024
  • Successfully generated £500,000+ in sales revenue within the first 12 months, consistently exceeding sales targets by 20%.
  • Conducted market research and developed sales strategies, managing the full sales cycle from lead generation to contract negotiation.
  • Collaborated with internal teams to ensure customer success, leading to a 40% increase in customer retention.
  • Utilized CRM systems to track and manage sales leads, ensuring follow-up and increasing conversion rates by 15%.
  • Remote position, which required strong self-motivation, time management, and virtual communication skills.

Line Leader

Peters Food Service
Caerphilly
08.2019 - 08.2022
  • Led a team of 8 in the production of food products while ensuring compliance with safety standards (HACCP, GMP), resulting in zero safety incidents.
  • Trained and mentored new team members, improving overall team productivity by 25%.
  • Conducted regular safety inspections and audits, ensuring all equipment and processes met regulatory standards.
  • Identified and resolved operational inefficiencies, improving production time by 10% while maintaining product quality.

Education

A Level - Mathematics, Physics and Design Technology

Caerphilly

Skills

    Technical Skills:

  • Lean Manufacturing (5S, Kaizen, Continuous Improvement)
  • Automation and Process Optimization
  • HACCP, Food Safety Standards
  • Quality Control & Compliance (ISO, GMP)
  • ERP Systems (SAP, Oracle)

  • Leadership & Management:

  • Team Leadership & Development
  • Cross-Functional Coordination
  • Project Management (Agile, Scrum)
  • Training & Mentoring Staff
  • Problem-Solving & Decision-Making
  • Process Improvement & Waste Reduction

  • Tools & Software:

  • MS Office Suite (Excel, PowerPoint)
  • Data Analysis & Reporting (Power BI, Tableau)
  • Communication & Collaboration Tools (Slack, Teams)

Timeline

Factory Supervisor

Abril Industrial Waxes
10.2024 - Current

Sales Representative

Anglian Home Improvements
08.2022 - 10.2024

Line Leader

Peters Food Service
08.2019 - 08.2022

A Level - Mathematics, Physics and Design Technology

Cai Fletcher