Caelan Morgan
Plymouth,Devon
Summary
Results-driven professional with expertise in Adobe Creative Suite, Blender, and 3DS Max. Excels in multitasking and time management, ensuring efficiency in high-pressure environments. Experienced in CRM software, invoicing, and database administration, contributing to streamlined operations. Aims to leverage technical and administrative skills to enhance organisational success.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Business Support Administrator / Finance Assistant
The Inclusivity Group LTD
Plymouth, Devon
06.2025 - Current
- Supported various departments with administrative tasks, facilitating smoother operations across business units.
- Handled customer complaints professionally maintaining high levels of customer satisfaction.
- Promoted healthy client relationships through prompt query resolution.
- Handled sensitive information discreetly, protecting company confidentiality at all times.
- Fostered a positive work environment by handling personnel issues professionally.
- Assisted in staff training, enhancing their knowledge and skills.
- Conducted market research to identify potential business opportunities.
- Achieved certification in British Sign Language Level 1 through structured learning.
- Contributed to graphic projects, delivering input based on experience and skills.
Graphic Designer
Hemsley Fraser
Saltash, Cornwall
04.2023 - 05.2024
- Discussing projects and requirements with clients and account managers.
- Interpreting client requirements and developing appropriate concepts to present to the client.
- Producing designs by means of various types of media, including photography and graphics programs.
- Performing associated bookkeeping and administration tasks, as necessary.
- Contract
Lead Technical and 2D Artist
Cherry Tree Studios
Southampton
01.2023 - 04.2023
- Led a team of technical and 2D artists in creating concepts and assets for a 3D game.
- Working with the other leads of the various departments to decide on weekly tasks to be completed.
- Setting and enforcing a standard for the quality of assets produced in both my own department and other art departments.
- Work Experience
Bartender/Cleaner
J D Wetherspoon
Plymouth/Southampton
09.2019 - 02.2023
- Morning cleaning - 6AM to 9AM. Assuring the pub was up to standard and carrying out various deep cleaning jobs.
- Bartending - Working any time from 9AM to 2AM. Serving customers, managing stock, handling customer enquires, heavy teamwork and communication on football days when the pub becomes crowded.
- Part time
Freelance Artist
Self-Employed
Plymouth/Southampton
03.2019 - 08.2019
- Handling client enquires in regards to prices, estimated delivery time, details of the project.
- Managing time for work around studies, creating a healthy work-life balance.
- Pricing work appropriately, assessing a client's demands.
- Part time
Customer Service
KFC Plymouth - Marsh Mills
Plymouth
10.2018 - 03.2019
- Taking payments or issuing refunds.
- Tidying up at the end of a shift.
- Handling rush hours effectively.
- Temporary
Sales Assistant
Flying Tiger Copenhagen
Plymouth
11.2017 - 04.2018
- Helping customers find products they are looking for.
- Being attentive to customers needs.
- Handling payments for purchases.
- Making sure all stock is on display.
- Being aware of customer activity in the shop, to guard against shoplifting.
- Temporary
Education
Bachelor's degree - Computer Games (Art)
Solent University
Southampton 09.2019 - 07.2024
A-level - Computer Science
Devonport High School for Boys
A-level - Psychology
Plymouth High School for Girls
A-level - Mathematics
Plymouth High School for Girls
Diploma of Higher Education - AAT Level 2 & 3 in Accounting
ICS Learn
Plymouth 04.2026 -
Skills
- Technical proficiency
- Formal writing style
- Adjusted to working under pressure
- Strong communication skills
- Multitasks effectively
- Self-employed - Excellent time management and self-motivation
- Digital programme skills include; Adobe Acrobat, InDesign, Photoshop, Substance Painter, Blender, 3DS Max, Maya
- CRM software expertise
- Financial reporting
- Database administration
- Telephone etiquette
- Record-keeping
- Meeting documentation
- Budgeting and finance
- General inbox management
Certification
- Duke of Edinburgh Award - Silver, Plymouth High School for Girls, August 2017
- First Aid Training, RAF Cadets, June 2017
- Electronic Notetaking (DSA Approved) - September, 2025
HOBBIES & INTERESTS
Camping, Coaching & mentoring, Computing, Designing websites, Drawing, Fencing, Martial arts, Mixology, Reading, Video gaming
References
References available upon request.
Timeline
Diploma of Higher Education - AAT Level 2 & 3 in Accounting
ICS Learn
04.2026 -
Business Support Administrator / Finance Assistant
The Inclusivity Group LTD
06.2025 - Current
Graphic Designer
Hemsley Fraser
04.2023 - 05.2024
Lead Technical and 2D Artist
Cherry Tree Studios
01.2023 - 04.2023
Bachelor's degree - Computer Games (Art)
Solent University
09.2019 - 07.2024
Bartender/Cleaner
J D Wetherspoon
09.2019 - 02.2023
Freelance Artist
Self-Employed
03.2019 - 08.2019
Customer Service
KFC Plymouth - Marsh Mills
10.2018 - 03.2019
Sales Assistant
Flying Tiger Copenhagen
11.2017 - 04.2018
A-level - Computer Science
Devonport High School for Boys
A-level - Psychology
Plymouth High School for Girls
A-level - Mathematics
Plymouth High School for Girls