Cadence Thomas
Llanharan
Summary
I am a friendly and reliable customer service professional with 6 years experience helping customers solve problems and ensuring a positive experience. skilled in handling inquires, complaints, and working in fast paced environments, strong communication skills and a team oriented attitude with a strong focus on customer satisfaction.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Spa Therapist
The Parkgate Hotel
Cardiff
2023.07 - 2025.07
- I prepare my treatment room to high professional standards
- With each and every guest I carry out a detailed consultation form
- I perform different treatments everyday
- I sell products to the best of my abilities
Crew Member
Taco Bell
Talbot Green, Rct
2020.12 - 2023.07
- I prepared food ie cooking
- I interact with customers ie taking orders and communicating over the phone
- I packaged orders for deliveries and in-store customers
- I done cash register duties
Retail Assistant
Domino's Pizza
2020.10 - 2021.03
- Engaged with customers face to face and over the phone, created pizzas to requirements and ensured hygiene standards were always met.
- Managed high volumes of orders at times and confident in money handling.
- Friendly and professional at all times.
Retail Assistant
Big Sam's Fish shop
2020.02 - 2020.07
- Helped to prepare food and pack orders as required.
- Dealt with customers and ensured a high level of hygiene was kept.
- Friendly and professional at all times.
- Confident in money handling and organizing multiple orders at once.
Education
GCSE - Computer Science, English, Drama, Health and Social
Treorchy Comprehensive School
Welsh Baccalaureate Award - undefined
Treorchy Comprehensive School
VCTC in Level 1 - Beauty Therapy
Coleg y Cymoedd- Nantgarw
2019.09 - 2020.06
VTCT in Level 2 - Beauty Therapy
Coleg y Cymoedd, Nantgarw
2020.09 - 2021.06
VTCT in Level 3 - Nail technology studies
Coleg y Cymoedd, Nantgarw
2021.09 - 2022.06
VTCT in Level 3 - Beauty therapy
Bridgend College
2022.09 - 2023.06
Skills
- Customer service
- Adaptability
- Honesty
- Hardworking
- Quick learning
- Friendliness
Timeline
Spa Therapist
The Parkgate Hotel
2023.07 - 2025.07
VTCT in Level 3 - Beauty therapy
Bridgend College
2022.09 - 2023.06
VTCT in Level 3 - Nail technology studies
Coleg y Cymoedd, Nantgarw
2021.09 - 2022.06
Crew Member
Taco Bell
2020.12 - 2023.07
Retail Assistant
Domino's Pizza
2020.10 - 2021.03
VTCT in Level 2 - Beauty Therapy
Coleg y Cymoedd, Nantgarw
2020.09 - 2021.06
Retail Assistant
Big Sam's Fish shop
2020.02 - 2020.07
VCTC in Level 1 - Beauty Therapy
Coleg y Cymoedd- Nantgarw
2019.09 - 2020.06
Welsh Baccalaureate Award - undefined
Treorchy Comprehensive School
GCSE - Computer Science, English, Drama, Health and Social
Treorchy Comprehensive School