Cadence Thomas
Llanharan
Summary
I am a friendly and reliable customer service professional with 6 years experience helping customers solve problems and ensuring a positive experience. skilled in handling inquires, complaints, and working in fast paced environments, strong communication skills and a team oriented attitude with a strong focus on customer satisfaction.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Spa Therapist
The Parkgate Hotel
Cardiff
07.2023 - 07.2025
- I prepare my treatment room to high professional standards
- With each and every guest I carry out a detailed consultation form
- I perform different treatments everyday
- I sell products to the best of my abilities
Crew Member
Taco Bell
Talbot Green, Rct
12.2020 - 07.2023
- I prepared food ie cooking
- I interact with customers ie taking orders and communicating over the phone
- I packaged orders for deliveries and in-store customers
- I done cash register duties
Retail Assistant
Domino's Pizza
10.2020 - 03.2021
- Engaged with customers face to face and over the phone, created pizzas to requirements and ensured hygiene standards were always met.
- Managed high volumes of orders at times and confident in money handling.
- Friendly and professional at all times.
Retail Assistant
Big Sam's Fish shop
02.2020 - 07.2020
- Helped to prepare food and pack orders as required.
- Dealt with customers and ensured a high level of hygiene was kept.
- Friendly and professional at all times.
- Confident in money handling and organizing multiple orders at once.
Education
GCSE - Computer Science, English, Drama, Health and Social
Treorchy Comprehensive School
Welsh Baccalaureate Award - undefined
Treorchy Comprehensive School
VCTC in Level 1 - Beauty Therapy
Coleg y Cymoedd- Nantgarw
09.2019 - 06.2020
VTCT in Level 2 - Beauty Therapy
Coleg y Cymoedd, Nantgarw
09.2020 - 06.2021
VTCT in Level 3 - Nail technology studies
Coleg y Cymoedd, Nantgarw
09.2021 - 06.2022
VTCT in Level 3 - Beauty therapy
Bridgend College
09.2022 - 06.2023
Skills
- Customer service
- Adaptability
- Honesty
- Hardworking
- Quick learning
- Friendliness
Timeline
Spa Therapist
The Parkgate Hotel
07.2023 - 07.2025
VTCT in Level 3 - Beauty therapy
Bridgend College
09.2022 - 06.2023
VTCT in Level 3 - Nail technology studies
Coleg y Cymoedd, Nantgarw
09.2021 - 06.2022
Crew Member
Taco Bell
12.2020 - 07.2023
Retail Assistant
Domino's Pizza
10.2020 - 03.2021
VTCT in Level 2 - Beauty Therapy
Coleg y Cymoedd, Nantgarw
09.2020 - 06.2021
Retail Assistant
Big Sam's Fish shop
02.2020 - 07.2020
VCTC in Level 1 - Beauty Therapy
Coleg y Cymoedd- Nantgarw
09.2019 - 06.2020
Welsh Baccalaureate Award - undefined
Treorchy Comprehensive School
GCSE - Computer Science, English, Drama, Health and Social
Treorchy Comprehensive School
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