CADE FERGUSON
Helensburgh,AGB
Overview
7
7
years of professional experience
Work History
Washroom Assistant
Eurostampa
10.2024 - Current
- Boosted customer satisfaction with prompt attention to Washroom maintenance needs.
- Identified opportunities for process improvements within the washroom assistant role, ultimately enhancing performance standards.
- Collaborated with team members to provide comprehensive washroom services in a timely manner.
- Participated in training sessions, continuously improving personal skills and expanding knowledge of best practices for washroom care.
Boatyard Assistant
Silvers Marine
10.2023 - 10.2024
- In charge of general yard duties, including but not limited to; painting, detailing, general repairs, and maintenance to boat cradles and trailers, in a fast-paced environment
- Worked around and with heavy machinery and power tools; following strict health and safety standards
- Experience with working out on water and with machinery used to lift boats and materials around the yard
Carer
Cera Care
07.2022 - 11.2023
- Conduct duties at clients’ homes, ensuring their needs and preferences were met
- Conduct risk assessments and promptly report findings to supervisors for proper resolution
- Demonstrate expertise in moving and handling clients with limited mobility, prioritising their safety and comfort
- Possess a valid First Aid certification, prepared to respond effectively to medical emergencies
- Maintain a clear and up-to-date Disclosure record
Fabrication Apprentice
West End Fabrication
01.2023 - 10.2023
- Trained in drilling, filing, and painting techniques for fabrication tasks
- Competent in the use of various handheld tools to ensure precision and quality work
- Learning to read and interpret technical drawings to ensure accurate fabrication
- Committed to learning and strictly adhering to the company’s health and safety rules and policies
- Prioritising the safety of myself and colleagues in all fabrication activities
Supervisor
Riva Boutique Hotel Bar & Restaurant
12.2021 - 07.2022
- Prepared and cooked food to the highest quality standards, ensuring customer satisfaction
- Maintained accurate inventory levels to prevent shortages and overstocking
- Implemented hazard and risk management protocols to ensure a safe kitchen environment
- Obtained a personal license for serving alcohol
- Ensured the smooth operation of dinner service, overseeing bookings and financial transactions
- Trained new staff in the company’s systems and policies
- Took responsibility for health, safety, risk management, and hygiene standards
- Provided excellent customer service and effectively resolved customer issues
Commis Chef
Commodore Hotel
04.2021 - 12.2021
- Prepared and cooked food to the highest quality standards, ensuring customer satisfaction
- Maintained accurate inventory levels to prevent shortages and overstocking
- Implemented hazard and risk management protocols to ensure a safe kitchen environment
Customer Service
Morison’s
05.2020 - 04.2021
- Prepared daily food items, ensuring the highest quality and freshness
- Maintained kitchen cleanliness throughout shifts, adhering to sanitation standards
- Conducted end-of-night inventory checks to assess kitchen stock levels
- Created a list of necessary ingredients and meal preparations for the following day
- Monitored the quality of ingredients used in restaurant dishes
- Proficiently prepared and cooked food for both staff and customers
- Shop Floor – Day and Night Shifts
- Ensured exceptional customer satisfaction by addressing their shopping needs and inquiries
- Conducted regular store inspections to identify and mitigate any potential safety hazards or misplaced items
- Replenished store inventory efficiently during both day and night shifts
- Facilitated effective communication with customers during busy service hours to ensure a seamless shopping experience
- Multi-disciplinary Experience Public Cafe and Staff Kitchen
Commis Chef
Padrone Restaurant
04.2018 - 05.2020
- Prepared daily food items to ensure freshness and quality
- Maintained kitchen cleanliness throughout shifts, adhering to sanitation standards
- Conducted nightly inventory checks to assess kitchen stock levels
- Compiled a list of necessary ingredients and meal preparations for the following day
- Ensured that all ingredients met the restaurant’s quality standards
Education
REHIS Health and Safety Certificate -
Glasgow Kelvin College
06.2021
Advanced Higher Music - undefined
Hermitage Academy
06.2017
National5 English - undefined
Hermitage Academy
06.2017
National4 French - undefined
Hermitage Academy
06.2017
National4 Math’s - undefined
Hermitage Academy
06.2017
National4 Geography - undefined
Hermitage Academy
06.2017
Higher Music - undefined
Hermitage Academy
06.2016
Skills
- Customer Service
- Teamwork and collaboration
- Adaptability and flexibility
- Critical thinking
- Cleaning proficiency
- Chemical handling
Timeline
Washroom Assistant
Eurostampa
10.2024 - Current
Boatyard Assistant
Silvers Marine
10.2023 - 10.2024
Fabrication Apprentice
West End Fabrication
01.2023 - 10.2023
Carer
Cera Care
07.2022 - 11.2023
Supervisor
Riva Boutique Hotel Bar & Restaurant
12.2021 - 07.2022
Commis Chef
Commodore Hotel
04.2021 - 12.2021
Customer Service
Morison’s
05.2020 - 04.2021
Commis Chef
Padrone Restaurant
04.2018 - 05.2020
Advanced Higher Music - undefined
Hermitage Academy
National5 English - undefined
Hermitage Academy
National4 French - undefined
Hermitage Academy
National4 Math’s - undefined
Hermitage Academy
National4 Geography - undefined
Hermitage Academy
Higher Music - undefined
Hermitage Academy
REHIS Health and Safety Certificate -
Glasgow Kelvin College
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