Eddison Mubengo
Balloch,West Dunbartonshire
Summary
Friendly and motivated individual with strong communication and customer service skills. Reliable, organised and quick to learn, with the ability to work effectively both independently and as part of a team. Keen to develop new skills, take on responsibility and contribute positively in a customer-focused workplace.
Overview
4
4
years of post-secondary education
Work history
Front desk receptionist
Billy Bowie Special Projects Ltd
Kilmarnock, East Ayrshire
2024.03 - 2024.03
- Carried out administrative duties including filing paperwork, updating databases and maintaining accurate records.
- Provided accurate information about company services, delivering professional customer service.
- Assisted in keeping track of office supplies, avoiding sudden shortage.
- Answered and directed telephone calls, taking clear messages when required.
- Completed audit of over 100 vehicles' MOTs and booked appointments for those that were not up to date
- Coordinated bookings for skip rentals based on size and location, ensuring customer satisfaction.
- Maintained updated records of visitors' logs daily, ensuring accuracy in data entry
- Developed strong customer service, communication and organisational skills while working in a professional office environment.
Education
Qualifications Scotland -National 5 Qualifications -
Loudoun Academy
Galston, East Ayrshire 2021.08 - 2025.05
Skills
Customer service
Communication
Teamwork
Organisation
Reliability
Time management
Willingness to learn
Affiliations
- Basketball
- Gaming
- Reading
- Gym
Timeline
Front desk receptionist
Billy Bowie Special Projects Ltd
2024.03 - 2024.03
Qualifications Scotland -National 5 Qualifications -
Loudoun Academy
2021.08 - 2025.05