
Accomplished Customer Service Representative of 3 years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty.
For over the last 3 years i have been working for diligenta and have really enjoyed it. I feel as though this job has made me a more confident and approachable person, i do also feel that i have contributed towards achieving company targets whilst ensuring adherence to service standards and maintained up-to-date knowledge, resulting in effective customer service. I am however looking to move on from this role and i am trying to find something that i can really focus on making my career for my long term future.
For 8 months i worked a temporary job with Triage Central in Stirling, throughout this time i gained good knowledge of a variety of hand tools which i used in daily operations. During this time i also demonstrated expertise in plumbing repair, enhancing building functionality and handled minor renovation projects successfully without requiring external contractors.
Resolution was a landscaping company based in stirling, after working with them for just over 8 months i gained experience in talking with customers and gaining good relations with them. During this time i also would be responsible for keeping pathways clear to ensure safe access routes for visitors, improving landscape design by planting, trimming and mulching greenery and also performed seasonal maintenance tasks to prepare grounds for changing weather conditions.