Byneta Robinson
Kidderminster,Worcestershire
Summary
Accredited Counsellor with the The National Counselling and Psychotherapy society (NCPS) with experience in mental health support, depression,Low mood,anxiety and Grief, specialising in Domestic Abuse and Trauma. Proficient person-centred counselling approaches, with a strong background in suicide risk assessment and mental health assessments. Demonstrates exceptional empathy, ethical understanding, and interpersonal skills. Committed to providing 1-to-1 counselling to enhance client well-being. Career goal: To continue advancing expertise in my profession,whilst working on building my private practise,while contributing to the well-being of clients.
Dynamic Hairdresser with 20 years of experience. Successful at increasing return customer base and Running of my business Background includes managing high-volume customer needs,working as a team and providing clients with a place they can feel welcomed.
Above all in both Professional roles, Human first, life is not linear, we all need to feel valued, to be heard,these two simple things can change and even save a life. I'm not only passionate about my job roles but each and every individual I encounter.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Volunteer Counsellor
Resilient Minds
Droitwich, Worcestershire
06.2022 - Current
- Participated in outreach activities promoting importance of mental health within the community.
- Upheld ethical standards outlined by British Association of Counselling and Psychotherapy, ensuring credibility and integrity at all times.
- Strengthened rapport with diverse clientele using culturally sensitive counselling approach.
- Encouraged self-care habits amongst clients contributing towards overall well-being.
- Increased client comfort by providing empathetic and non-judgmental listening.
- Developed personalised coping strategies for improved mental health.
- Conducted initial assessments to understand clients' needs better and provide relevant interventions.
- Kept accurate record of sessions as per regulatory guidelines ensuring accountability and transparency.
- Advised on resources available within the community, thus enabling access to additional support systems if needed.
- Utilised trauma-informed modalities to cultivate open discourse and help clients navigate difficult topics.
- Educated clients in grounding techniques and emotional regulation to provide continuous support.
- Attended regular training and supervision workshops for improved service user support.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
Hairstylist
Hairbybyneta @ Tangled Hair and Beauty Ltd
Oldbury, Sandwell
10.2010 - Current
- Enhanced client satisfaction by providing expert hairstyling advice.
- Created innovative hairstyles for special events.
- Improved salon efficiency with effective time management skills.
- Developed loyal customer base through personalised service and attention to detail.
- Enhanced salon reputation with excellent customer service skills.
- Performed routine stock checks, ensuring sufficient supplies at all times.
- Collaborated closely with colleagues to run an efficient salon operation.
- Ensured booking system efficiency for improved customer experience.
- Responded effectively to client complaints, retaining their trust and patronage.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Volunteer Counsellor
Reach Out at Wolverley High School
Wolverley, Worcestershire
02.2020 - 10.2022
- Upheld ethical standards outlined by British Association of Counselling and Psychotherapy, ensuring credibility and integrity at all times.
- Provided one-on-one counselling for decreased behavioural issues.
- Developed comprehensive wellness programmes to enhance student well-being.
- Coordinated with teachers, resulting in tailored support for students.
- Conducted regular assessments by implementing appropriate psychological tests.
- Ensured a safe and supportive environment with active listening skills.
- Collaborated with parents for better understanding of child's needs.
- Identified potential at-risk students through diligent observation, leading to early intervention.
- Advocated for students' needs with proactive engagement with staff and faculty members.
- Maintained confidential records of all counselling sessions, ensuring privacy compliance.
- Promoted positive behaviour amongst students through reinforcement strategies.
- Liaised with external agencies when necessary to provide additional support services.
Education
Higher National Diploma - Counselling
Heart of Worcestershire college
Worcester, Worcestershire 09.2022 - 06.2024
NVQ Level 3 - Counselling
Heart of Worcestershire College
Worcester, Worcestershire 09.2021 - 06.2022
NVQ Level 2 - Counselling
Heart of Worcestershire College
Worcester, Worcestershire 09.2020 - 06.2021
NVQ Level 2 - Understanding Children and Young Peoples Mental Health
Kidderminster College
Kidderminster, Worcestershire 02.2020 - 09.2020
Skills
- Empathy and understanding
- Ethical understanding
- Knowledge of eating disorders
- Client-Centred approach
- Suicide risk assessment
- 1-to-1 counselling
- Mental health support
- Person - Centred counselling background
- Mental health assessments
- Licensed Counsellor - The National Counselling and Psychotherapy Society (NCPS)
- Customer Service
- Interpersonal skills
- Depression, low mood and Anxiety
- Authentic, Genuine, Passionate
Affiliations
- Writing books and poems
- Dancing
- Family
- Being in nature
Accomplishments
Won two Poetry Competitions
nominated and won hairdresser of the year 2015
Certification
Diploma in Counselling
NVQ level 2 & 3 hairdressing
NVQ level 2 Children and young peoples Mental Health
Bereavement training work shop
Diversity Training
Trauma and The Body (dissociation and Somatisation)
Suicide Prevention
References
References available upon request.
Timeline
Higher National Diploma - Counselling
Heart of Worcestershire college
09.2022 - 06.2024
Volunteer Counsellor
Resilient Minds
06.2022 - Current
NVQ Level 3 - Counselling
Heart of Worcestershire College
09.2021 - 06.2022
NVQ Level 2 - Counselling
Heart of Worcestershire College
09.2020 - 06.2021
Volunteer Counsellor
Reach Out at Wolverley High School
02.2020 - 10.2022
NVQ Level 2 - Understanding Children and Young Peoples Mental Health
Kidderminster College
02.2020 - 09.2020
Hairstylist
Hairbybyneta @ Tangled Hair and Beauty Ltd
10.2010 - Current
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