Bushra Saadani

Deliver exceptional NEOM Customer Experience consistently in-store to promote wellbeing

Drive sales and support company objectives

Assist the team and Store Manager with daily operations and tasks

Actively contribute to the wellbeing of both the planet and our people

Take initiative and be highly proactive in all tasks

Uphold company standards at all times

Ensure top-tier housekeeping, cleanliness, and visual merchandising standards are maintained

Provide customer service on the shop floor at all times

Oversee and manage the till point operations

Monitor and maintain stock levels throughout the store

Ensure daily KPIs are achieved, including ATV, UPT, productivity, and conversion rates

Coordinate fitting room operations and customer flow

Supervise the receipt and proper unpacking of deliveries

Ensure accurate store opening and closing procedures are followed

Providing exceptional customer service on the shop floor, delivering a personalized and memorable experience.
Greeting both existing and new customers, while enrolling them in the store’s loyalty program.
Processing customer payments and efficiently managing the till.
Overseeing stock deliveries and taking responsibility for weekly inventory counts.
Maintaining a pristine shop floor and ensuring high standards of presentation.
Leading the launch of new visual merchandising displays to showcase new collections.

Provided friendly and attentive customer service on the shop floor, supporting shoppers with product selection and styling advice.

Maintained store presentation and cleanliness, ensuring high visual and operational standards at all times.

Engaged customers in-store, promoting and managing the loyalty scheme to increase brand loyalty and repeat business.

Processed customer transactions efficiently at the tills, ensuring a seamless and positive shopping experience.

Assisted with stock deliveries, stocktaking, and inventory

management to maintain accurate stock levels.

Collaborated with the team to ensure smooth store operations and exceptional customer service.

Supported visual merchandising efforts, including floor moves, product placement, and display upkeep to align with brand guidelines.

Delivered exceptional customer service across the shop floor, including fitting rooms, tills, and front-of-house.

Managed stock room operations including transfers, deliveries, and stock replenishment.

Maintained visual merchandising standards, including floor moves, product presentation, sizing, and finger-spacing.

Ensured the store remained clean, organised, and visually appealing at all times.

Assisted with seasonal floor sets and implemented brand guidelines to enhance customer experience and drive sales.