Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Busayo Oyepitan

Grays

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level project management position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Events Intern

British Medical Journal
07.2021
  • Assessed the company's competition on a large scale by researching and compiling information for regional and international sports medicine programme events
  • Gathered and extrapolated data on other companies and competitors' business performance and future events, which was then entered into an excel sheet and presented to teams and team leaders
  • Deliberated with team leaders to consider the firm's product development and discussed potential for future events
  • Participated in group discussions and keynote sessions virtually and embraced the working environment.

Asylum Support Caseworker

Civil Service HMCTS
03.2023 - Current


  • Monitored asylum support cases, attending tribunal hearings and reviewing case details while maintaining accuracy in casework management.


  • Managed shared mailbox, promptly responding to inquiries from various individuals, including representatives, asylum seekers, and the public, with professionalism


  • Effectively managed the diary for the Asylum Support Team, consistently updating it for all members.
  • Proficiently utilized Microsoft Access and a comprehensive database to organize, process, and track asylum support data, including new appeals, evidence, bundles, and directives.


Court Administrator

National Probation Service
04.2022 - 02.2023
  • Uploaded court outcomes on internal systems within deadlines, typically between 24 and 48 hours to ensure smooth running of court days
  • Liaised with external agencies and maintained relationships with supervisors to advise court officers about offenders scheduled to appear in court
  • Arranged induction and pre sentence report appointments for officers with offenders within 3 - 7 days to allow for successful allocations
  • Handled general communications through email and phone on schedule, taking close attention to any pending amendments' procedural deadlines.

Inbound Telesales Advisor

Vodafone
09.2021 - 04.2022
  • Managed inbound calls from new clients and converted them into paying Vodafone customers, as well as encouraging existing mobile customers to switch from their current providers to us via our easy switch process
  • Negotiated with frustrated and concerned customers by resolving their complaints and worked to retain customers who were thinking about leaving
  • Required to upsell and promote new deals and offers to new and existing customers to generate increased sales and revenue for company
  • Responsible for providing optimal service to over 25 customers per day and processing transactions of over £3000.

Sortation Operative

Amazon
06.2020 - 09.2021
  • Pro-actively developing relationships with suppliers, thereby developing my client service skills
  • Performing weekly/monthly stock audits which enhanced organisational skills
  • Using initiative to deal with complex matters such as quality control
  • Kept a high level of dependability by taking very little unplanned time off.

Legal Assistant

Obaseki Solicitors
06.2021 - 07.2021
  • Responsible for opening and closing client files using CLIO Software
  • Liaised with clients to organise meetings and transport for supervisors and clients
  • Improved my practical knowledge of housing law and immigration concerns, as well as developing my listening and rapport building skills
  • Drafted emails, letters, and other correspondence on behalf of clients to assist them with ongoing legal matters- Such as indefinite stay, tenancy agreements, legal aid inquiries, and financial matters relating to fraud and other correspondence
  • Curated changes to the firm's website layout and design, terms and conditions, and framework agreements
  • Amended website in consultation with colleagues, and proposed changes to manager.

Student Advisor/Volunteer

Wolverhampton Legal Advice Centre
10.2020 - 01.2021
  • Assisted individuals by interviewing, advising, conducting legal research, drafting, and advocating, with other law students
  • Conducted consultations and interviews on a variety of issues such as Contracts and Housing through the advice line
  • Promoted the university at open and visit days for prospective undergraduate students
  • Worked both in a team and individually to aid clients with legal issues regarding holiday insurance and vehicular insurance.

Customer Assistant

Marks & Spencer
07.2016 - 07.2019
  • Worked in a variety of departments, adapting to new colleagues and practises, which aided in the improvement of my communication and adaptability skills
  • Assessed customer needs and provided tailored recommendations based on product requirements by assisting customers with their queries and complaints in a professional and courteous manner
  • Logged online/in-store orders, managed inventory, and standards to perfection.

Legal Companion, Wolverhampton Crown Court
01.2019 - 05.2019
  • Assisted volunteers via phone and email, responding promptly to any questions or queries that they had in relation to various orders including child court orders and care orders
  • Developed a basic understanding of specific areas of law, such as family law and civil law which helped to develop my overall legal knowledge and awareness of how the law is applied in practice
  • Recorded case notes following consultations
  • Supported Debt and Employment advisors drafting advice letters.

Front Office Assistant

Eclat Accountancy Limited
05.2017 - 08.2017
  • Used the Xero Accounting Software and added sales and purchase invoices
  • Devised own method of organisation when conducting large volumes of filing while retaining a good level of accuracy and efficiency
  • Ensured that external and internal administrative requests were dealt with in a timely and accurate manner.

Education

Bachelor of Laws -

University of Wolverhampton

Skills

  • Attention to detail
  • Time Managaement Skills
  • Conflict Management
  • Risk Management
  • Good Communication
  • Organisational Skills
  • Complaint handling / problem solving
  • Proficient in Microsoft Office and legal databases (Lexis and Westlaw)
  • Achievements and Interests
  • Beautician
  • Essex County representative for a range of sports including netball, rounders, and athletics
  • Full , clean driving license and own transport
  • Westlaw Basic certification 2018

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Jira

Gantt chart

visio

draw.io

process mapping

lucid charts

Certification

MCFE Level 2 Ceritificate in principles of Cyber Security

Timeline

Asylum Support Caseworker

Civil Service HMCTS
03.2023 - Current

Court Administrator

National Probation Service
04.2022 - 02.2023

Inbound Telesales Advisor

Vodafone
09.2021 - 04.2022

Events Intern

British Medical Journal
07.2021

Legal Assistant

Obaseki Solicitors
06.2021 - 07.2021

Student Advisor/Volunteer

Wolverhampton Legal Advice Centre
10.2020 - 01.2021

Sortation Operative

Amazon
06.2020 - 09.2021

Legal Companion, Wolverhampton Crown Court
01.2019 - 05.2019

Front Office Assistant

Eclat Accountancy Limited
05.2017 - 08.2017

Customer Assistant

Marks & Spencer
07.2016 - 07.2019

Bachelor of Laws -

University of Wolverhampton

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Busayo Oyepitan