Burhan Ali
Chipping Ongar,Essex
Summary
Within my past and recent work experience, I have learned myself and trained to be motivated and reliable with strong leadership, customer service, and team management skills. Experienced in supervising staff, organising daily operations, resolving customer issues and ensuring high standards of service. Confident in training members, managing schedules, handling cash. Fast learning skill helped me to prove myself for excellent communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work history
Assistant manager
Shampan Welling Restaurant
Welling, Bexley
2020.01 - Current
- Provided excellent customer service leading to repeat business and customer loyalty.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Assisted in recruitment process to build an effective workforce.
- Managed daily operations to ensure smooth running of the shop floor.
Education
Certificate of Higher Education - Humanities, Arts
Anglia Ruskin University
London 09/2024 -
Skills
Leadership
Communication skills
Customer Service excellence
Fast Learning
Sales and Upselling
Multitasking
Languages
English
Advanced
Hindi
Fluent
Bengali
Native
Affiliations
- Gardening
- Travelling
- Singing
Timeline
Assistant manager
Shampan Welling Restaurant
2020.01 - Current
Certificate of Higher Education - Humanities, Arts
Anglia Ruskin University
09/2024 -