Summary
Overview
Work history
Education
Skills
Interests
Timeline
BusinessAnalyst
Bulldev Grewal

Bulldev Grewal

Summary

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Scrum Master

British Heart Foundation
London
10.2022 - Current
  • Supported implementation of best practices for project management methodologies.
  • Provided training, support and information to colleagues to encourage success for entire team.
  • Used project management tools and techniques for positive, successful outcomes.
  • Managed workforce planning, compiling information for informed decision-making.
  • Supporting Product Managers in the prioritisation
  • Ensuring the psychological safety for the team is maintained
  • Facilitated communication and collaboration across departments.
  • Measure and clearly communicate delivery velocity, performance and progress against plans
  • Documented process flows and implemented requirements for functional improvements.
  • Broker between Product Managers and Development Leads to effectively prioritise product backlogs and schedule necessary delivery

Digital Product Support & QA Officer

Parkinson's UK
London
03.2019 - 10.2022
  • Maintained up-to-date procedures for complaints and compliance.
  • Made follow-ups on allocated action plan to meet completion timescales.
  • Attended meetings and submitted decisions made to senior management for approval.
  • Assisted with drafting, reviewing and finalising Standard Operating Procedures and Work Instructions.
  • Supervised production schedules and production quality for timely delivery
  • Reviewed and analysed production performance indicators and requirements to maximise output quality.
  • Led regular meetings, events and continuous improvement projects with measurable goals.
  • Evaluated current production processes and made forward-thinking adjustments to improve output.
  • Oversaw continuous improvement initiatives to drive gains in quality, flow and output.
  • Helped organisations improve customer satisfaction and achieve measurable results.
  • Conducted studies focused on analysing current strategies and evaluating feasibility and potential results of proposals.
  • Encouraged development of clear objectives and action plans.

Project Manager

DNA Digital
London
03.2017 - 03.2019
  • Built and nurtured professional relationships with wide range of stakeholders.
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Used project management tools and techniques for positive, successful outcomes.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Acted as single point of contact for stakeholders.
  • Assured project documentation followed internal quality standards.
  • Managed workforce planning, compiling information for informed decision-making.
  • Monitored project spending and compiled budgets to develop business use cases.
  • Implemented and maintained systems for successful planning and project management.
  • Led technical delivery teams to deliver high-quality solutions within agreed timescales.
  • Facilitated communication and collaboration across departments.
  • Forecasted long-term business objectives.

Education

Bachelor of Science - Digital Media Technology

Nottingham Trent University
Nottingham
09.2012 - 05.2015

A-Levels - BTEC National for I.T Practitioners in Software Development

Leicester College
Leicester
/2009 - /2011

GCSEs - English, Maths & IT

Hamilton community college
Leicester
/2004 - /2009

Skills

  • Analytical problem solving
  • Process improvements
  • Agile methodologies
  • Mapping metrics expertise
  • Continuous improvement processes
  • Quality and risk assessment
  • Proposal creation
  • Facility management
  • Training and development
  • Advanced problem solving
  • Project planning and development
  • Office 365
  • IT budget and cost control
  • Bug reporting
  • Jira
  • Requirement gathering
  • Quality Assurance
  • Confluence
  • Multi-tasking
  • Technical knowledge
  • Project Management
  • Excel proficiency
  • Servant leadership
  • Behavioural analysis
  • Project lifecycle understanding
  • Agile leadership
  • Task prioritisation
  • Procurement strategy
  • Technical leadership
  • Agile methodology
  • Client engagement
  • Strategic thinking
  • Risk mitigation planning
  • People Management
  • Web development

Interests

  • Writing up short stories involving DnD 5e
  • Paint balling, golf, bowling
  • Gym / training for charity events
  • Solving rubix cube

Timeline

Scrum Master

British Heart Foundation
10.2022 - Current

Digital Product Support & QA Officer

Parkinson's UK
03.2019 - 10.2022

Project Manager

DNA Digital
03.2017 - 03.2019

Bachelor of Science - Digital Media Technology

Nottingham Trent University
09.2012 - 05.2015

A-Levels - BTEC National for I.T Practitioners in Software Development

Leicester College
/2009 - /2011

GCSEs - English, Maths & IT

Hamilton community college
/2004 - /2009
Bulldev Grewal