Summary
Overview
Work History
Education
Skills
Timeline
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Bukola Ayeni

Hull,United Kingdom

Summary

Compassionate Support Care Worker with focus on enhancing client wellbeing and fostering independence. Skilled in creating personalised care plans, building strong relationships and promoting supportive environment. Known for improving client satisfaction and contributing to cohesive team.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work History

Support care worker

Cucumber Recruitment
Hull, United Kingdom
10.2024 - Current
  • Administered oral medication as required in line with stringent drug control regulations.
  • Offered palliative care to patients with serious and terminal illnesses.
  • Conducted detailed observations and reported changes in client behaviour to healthcare professionals.
  • Assessed clients and documented information for records and analysis.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Maintained a clean, safe environment for patients' comfort and safety.
  • Helped service users to gain ability to function independently in society.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Promoted patient independence through encouragement and guidance in performing tasks.

Support care worker

Fenwick healthcare
Hull, East Riding of Yorkshire
09.2023 - 11.2024
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Assisted clients with daily activities for improved quality of life.
  • Established supportive relationships with patients, fostering trust and communication.
  • Identified key client needs to develop targeted support programmes.
  • Helped service users to gain ability to function independently in society.
  • Updated first aid training to protect client welfare.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Improved physical and mental wellbeing of service users through patient-centred care planning.
  • Met needs of clients with learning difficulties and handled challenging behaviours.

Customer service officer

United Bank for Africa
Suleja, Nigeria
09.2015 - 08.2023
  • Utilised strong communication skills for handling customer complaints effectively.
  • Exceeded targets by delivering comprehensive and consistent service.
  • Facilitated smooth transactions by accurately processing sales and payments.
  • Improved customer satisfaction by providing prompt and efficient service.
  • Handled in-person, email and mailed correspondence.
  • Engaged in team-building activities to build rapport with staff.
  • Prioritised tasks as per urgency, ensuring completion of all tasks within shift.

Education

Master of Science - Artificial intelligence and Data Science

Uuniversity of Hull
Hull
09.2023 - 10.2024

Bachelor of Science - Statistics

Nasarawa State University
Nigeria
09.2008 - 02.2013

Skills

  • Resourcefulness
  • Long-term care
  • Mental health support
  • Client condition monitoring
  • Adaptability in healthcare settings
  • Activities of Daily Living
  • Administration tasks
  • Community integration
  • Respectful demeanour
  • Patient-centred care
  • Familiarity with care plans
  • Communication excellence

Timeline

Support care worker

Cucumber Recruitment
10.2024 - Current

Support care worker

Fenwick healthcare
09.2023 - 11.2024

Master of Science - Artificial intelligence and Data Science

Uuniversity of Hull
09.2023 - 10.2024

Customer service officer

United Bank for Africa
09.2015 - 08.2023

Bachelor of Science - Statistics

Nasarawa State University
09.2008 - 02.2013
Bukola Ayeni