Buket Comert

Vigilantly investigated suspicious activities and behaviors across Amazon's UK, France, and Turkish Marketplaces to safeguard the customers, identifying potential risks and threats.

• Maintained open and effective communication with a diverse customer base, including buyers, merchants, and internal teams, to deeply analyse and understand risk.
• Implemented strategic actions to identify and minimise the risks of evolving fraud patterns and trends.
• Consistently surpassed weekly productivity and quality investigation standards, demonstrating a commitment to excellence.
• Upheld Amazon's high site quality standards by enforcing the company's Policy Guidelines, ensuring a seamless user experience.
• Thrived in a fast-paced team environment, leveraging a strong understanding of the internet space.
• Proactively participated in special projects and assignments as required, displaying flexibility and can-do attitude.
• Collaborated across all business areas to resolve complex issues that posed a financial, legal, or reputational risk, showcasing strong problem-solving and teamwork skills.
• Contributed to identifying and resolving fraudulent practices at Amazon's Turkish market launch. This resulted in vital policy updates and optimised customer communication, enhancing marketplace fairness and the overall customer experience.

• Continually improved the accuracy of information provided by Google Maps
• Reviewed, evaluated and verified information in relation to businesses on Google Maps using various sources .
• Contacted Google My Business account owners to optimize their presence on Google Maps
• Made decision about existence of the businesses that are currently on the map in compliance with Google's policy
• Worked to strict quality and productivity targets achieving less than 1 % error rate
  

2009 - 2015 Press and Public Relations Executive

• Liaising announcement process of public bids, preparing the documents for bids of the department.
• Membership in the evaluation committee of public bids
• Coordinated press releases and handled press inquiries for the municipality
• Fostered positive relationships with key business journalists in national and trade publications.
• Organised payment process of subcontractors Supervising the documents that will be published

2006 - 2009 Press And Public Relations Officer:

• wrote press releases for national and local press agencies writing news and announcements for the official municipality web site
• copywrited for the magazine of the municipality
• found slogans for advertisement brochures
• wrote articles for the official magazine
• created slogans for posters and leaflets for local government events
• organized meetings with the local and national media executives