Buhle Zikalala
Germiston,Johanesburg
Summary
A dedicated professional with expertise in aviation safety, including dangerous goods handling, fire fighting, and B737-200 type rating. Demonstrates exceptional skills in CRM and crisis management, complemented by multilingual proficiency in English, IsiZulu,Pedi and Tshwana. Known for impeccable grooming and service etiquette, with a proven ability to adapt to irregular hours. Committed to enhancing operational efficiency and safety standards within the aviation industry. Adaptable and flexible team player with strong time management and organisational skills. Quick learner confident in meeting tight deadlines in fast-paced environments. Takes own initiative to complete tasks and identify process improvements. Dedicated student seeking internship opportunities. Ready to apply classroom knowledge into practical experience and support team. Quick learner prepared to develop industry knowledge and delve into challenging projects.
Overview
2
2
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work history
Trainee
Cabin Crew Academy (Pty) Ltd
Johanesburg, Johanesburg
01.2024 - 10.2024
- Practised emergency drills (evacuation, first aid) and mastered FAA/SACAA safety protocols.
- Demonstrated critical time management and organisational skills to balance studies alongside paid work.
- Trained in wine/food pairing and VIP service techniques for premium passenger experiences.
- Presented findings from data analysis tasks clearly to non-technical colleagues.
- Participated in training and seminars to enhance skills and promote.
- Showed initiative and willingness to take on new challenges.
- Prepared comprehensive reports to facilitate informed decision-making process.
Administrator
Little Eagle Learning Centre LTD
Vereeniging, Johanesburg
01.2024 - 01.2026
- - Manage front-desk operations, resolving inquiries with a customer-service approach mirroring airline hospitality.
- - Coordinate schedules and records, demonstrating precision and compliance—key for cabin crew documentation.
- Improved record keeping system with attention to detail and thoroughness.
- Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
- Enhanced team productivity for better project completion rates through effective schedule management.
- Facilitated internal communications with clear and concise memos and bulletins.
- Organised important company meetings, leading to improved communication across departments.
- Processed expense reports, resulting in accurate financial records maintained consistently.
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Increased efficiency of document retrieval with a well-organised filing system.
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Streamlined office operations by implementing efficient administrative procedures.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
Education
Cabin Crew Licensing - Aviation
Cabin Crew Academy (Pty) Ltd
JohassburgPerforming Arts Higher Certification - Drama
AFDA University
Johanneburg 02.2023 - 12.2023
Matric - Matric
Benhale Academy
Johannesburg 01.2022 - 12.2023
Skills
- Aviation Safety (Dangerous Goods, Fire Fighting, B737-200 Type Rating)
- CRM & Crisis Management
- Multilingual (English, IsiZulu, Tshwana)
- IMPECCABLE GROOMING & SERVICE ETIQUETTE
- Adaptable to Irregular Hours
Certification
SACAA License: 0275523385
languages
English
IsiZulu
Tshwana
References
- Violet, Moseane, littleeagle.violet@gmail.com, +27 605175432
- Info@cabincrewacademy.co.za, +27 655468620, Cabin Crew Academy
ADDITIONAL DETAILS
South African | No Criminal Record | No Visible Tattoos
Timeline
Trainee
Cabin Crew Academy (Pty) Ltd
01.2024 - 10.2024
Administrator
Little Eagle Learning Centre LTD
01.2024 - 01.2026
Performing Arts Higher Certification - Drama
AFDA University
02.2023 - 12.2023
Matric - Matric
Benhale Academy
01.2022 - 12.2023
Cabin Crew Licensing - Aviation
Cabin Crew Academy (Pty) Ltd