Buddy Donovan

Worked at Westonbirt Arboretum for 1 week as part of courses work experience. knowledge enquired and learnt :

• To propagate trees
• How horticulturalist plant seeds
• How safely and securely cut down trees
• manage estate
• How properly establish health and safety risks between workers
• worked with children as part of management experience group to teach them survival skills and teamwork skills

At Whitehall after the compass group and in this role it consist of :

• Fast paced cleaning
• Quick decision making
• Cleanliness in area
• Good team communication skills
• Detail specific awareness ( if people have allergies we must take SERIOUS responsibility and ensure we follow health and safety guidelines to ensure our customer gets the right order and does not get ill)
• Proper cleaning techniques for the each individual thing being cleaned

During the compass group period this role included :

• Going between each floor of the building location and clean everything that was deemed a touch point (e.g doors, windows, chairs, tables, toilets)
• Meeting regulatory and organizational guidelines to ensure cleanliness within the tools given and things cleaned
• Confirming all cleaning tools and equipment were stored properly after use
• Provided assistance to other staff members with cleaning of difficult areas.
• Removed trash, waste materials from area.
• Provided information to managers on maintenance and repairs on various cleaning tools and equipment if anything is damaged or just needs general maintenance

For my next challenge I gained a job at Lidl this required :

• Worked effectively in fast-paced environments.
• Demonstrated strong organizational and time management skills
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Participated in team projects to get the work done more efficiently
• Worked flexible hours across night, weekend and holiday shifts.

NOTE "Same as previous description provided in Ice Rink Marshall 2018 - 2019"

After the Events I was assigned to general assistant where we did multiple task around the garden centre, this included

• Helping kitchen staff
• Christmas department
• Furniture department
• Restaurant
• Ice rink building set up

This really helped to see how all the different departments intertwine but also differ from one another all at once broadening knowledge on how the centre runs as a whole

After the ice rink I got offered a role to work the maize maze where we had four key roles:

• Customer service till assistant – Take care of the till and serve customers
• Flag holder – serve flags to customers on entry to the maze
• Watcher in watch Tower - look out for customers in need of assistance
• Maize maze roamer - Find anyone within the maze that needed assistance

Further Details on role

• Clearing up after being done, tractors and any other equipment was put away into massive containers
• Till was counted and checked by staff and managers to ensure proper count in payments for each day
• Car park cleared and checked for loose rubbish
• First aid experience carried on through the event to ensure staff and peoples safety
• Risk assessments carried out every morning and evening to ensure regulations are followed and safety procedures are in place

My first official job was at Whitehall Garden centres. I started in 2018 on the ice rink. This job role included a level 3 diploma in first aid training, which has now expired. It was an amazing experience and required us to be able to ice skate but also have a team-based work this consisted of :

• Fast pace with delivering ice skates to customers
• Always watching out for people on there ice to ensure there safety and any customer issues
• Providing bananas and penguins to assist the people who needed them for skating and or hold onto something on the ice
• Making sure it was scrapped after every 45min session to make sure the ice was smooth enough for the new session of skaters to get on to reduce risks of injury
• Filling out any injury reports as we were trained in first aid training to attend anyone who needed medical advice or aiding while in the ice rink area
• Filling out risk assessment sheet to make sure all regulations have been checked for peoples and staff safety

January 2018 - Dyrham Park

• I became part of Dyrhams volunteer ranger group, this gave me brilliant communications skills and abilities to find appropriate, effective, and fair ways to sort out any issues. As I was constantly meeting new people this gave me skills to be able to adapt my way of communication to be able to make everyone, including challenging people feel comfortable and safe.