Summary
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Buba Cassama

Crawley,United Kingdom

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Motivated individual enthusiastic about challenging work. Adapts easily to different environments and flexes with changing demands.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.


Work history

YMCA volunteer

YMCA Charity Shop
Crawley, West Sussex
03.2025 - 03.2025
  • Promoted healthy lifestyles through execution of fitness classes and nutrition workshops.
  • Enhanced participants' wellbeing by leading mindfulness sessions.
  • Delivered efficient front desk service ensuring member satisfaction during check-in process.
  • Implemented creative arts programmes, fostering self-expression among attendees.
  • Led volunteer training sessions to improve service delivery at centre.
  • Increased sales by 5%

Education

A-Levels - English literature

Holy Trinity
Crawley, West Sussex
01.2024 -

A-Levels - Sociology

Holy Trinity
Crawley, West Sussex
01.2024 -

Alevel - Media studies

Holy Trinity
Crawley, West Sussex
01.2024 -

Skills

  • Calm under pressure
  • Customer Service
  • Attention to Detail
  • Patient attitude
  • Complaint resolution
  • Analytical mindset
  • Energetic work ethic
  • Customer advocacy
  • Complaint handling
  • Problem solver
  • Excel proficiency
  • Logistical planning

Affiliations

  • Reading
  • Cooking
  • Gaming
  • Gardening

References

References available upon request.

Timeline

YMCA volunteer

YMCA Charity Shop
03.2025 - 03.2025

A-Levels - English literature

Holy Trinity
01.2024 -

A-Levels - Sociology

Holy Trinity
01.2024 -

Alevel - Media studies

Holy Trinity
01.2024 -
Buba Cassama