Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Brynn Wise

Newcastle upon Tyne

Summary

Accomplished professional with expertise in team building, strategic planning, and problem-solving. Demonstrates proficiency in HR policies implementation, financial budgeting, and regulatory compliance. Skilled in event planning and IT proficiency, ensuring seamless performance monitoring and staff recruitment and retention. Adept at financial analysis and inventory control, driving a result-driven approach to achieve organisational goals. Committed to leveraging skills for continued success in dynamic environments.

Overview

14
14
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

General Manager

Four Quarters Ltd
Newcastle upon Tyne
2025.01 - Current
  • Undertaken full control and responsibility of the venues P&L and EBITDA.
  • Responsible for negotiating new contracts and deals with wholesalers, breweries and distributors for all 5 Four Quarters sites.
  • Writing daily and weekly reports to the company directors.
  • Responsible for curating, costing and implementing cocktail and beer menus for all 5 venues.
  • Sales and events management within Four Quarters Newcastle.
  • Responsible for all paperwork and compliance within the venue.

Assistant General Manager

Four Quarters Ltd
Newcastle upon Tyne
2022.11 - 2025.01
  • Established and maintained relationships with suppliers and Key Drivers.
  • Lead by example and maintained a very high level of customer service and satisfaction.
  • Recruited and trained new staff, and was responsible for ongoing training and professional development of all staff.
  • Curated seasonal cocktail and beer menus while liaising with suppliers about market trends.
  • Reviewed financial statements, sales reports, and other performance data to measure productivity.
  • Established and monitored KPI's to optimize sales and profitability.
  • Daily arcade troubleshooting and repairs.
  • Assisted the General Manager in the day to day running of the venue.

General Manager

The Continental
Newcastle upon Tyne
2022.01 - 2022.11
  • Responsible for the day to day running of the venue.
  • Driving excellent customer service standards.
  • Maximising sales opportunities.
  • Forged and maintained relationships with Key Drivers.
  • Prepared daily and weekly reports, clearly explaining operational

effectiveness, trends and variances.

  • Recruited team members for maintaining adequate staffing levels

according to projected sales.

  • Counted money and made bank deposits.
  • Kept accurate records in compliance with EHO guidelines.

Taproom Manager

Alpha Delta Brewing
Newcastle upon Tyne
2020.10 - 2022.01
  • Manage day to day running of the business
  • Craft relationships with suppliers, distributors and breweries
  • Staff recruitment and training
  • Liaise with account managers/brand reps
  • GP and wage control
  • Staff recruitment
  • Conduct staff training sessions
  • Control and ordering of stock
  • Recruitment and training of staff
  • Maintaining cleanliness of the venue
  • Implementing and follow all Covid-19 procedures
  • Staff appraisals

Brand Ambassador

Mackmyra
North East England
2020.01 - 2021.08
  • Organise and host whiskey and beer tasting events
  • Forging new and strengthening current relationships withing the region
  • Educating customers, retailers, and distributors about Mackmyra products
  • Building rapport with customers and vendors
  • Maintaining a positive image of the brand at all times
  • Participating in event marketing
  • Planning and executing tasting and training sessions

Bar Manager

Gusto Restaurants
Newcastle upon Tyne
2012.09 - 2020.06
  • Kept detailed and up-to-date records of inventory, budgets, and

payroll.

  • Enforced state liquor regulations to maintain positive and safe

atmosphere for customers.

  • Built and managed team to keep daily operations running

smoothly.

  • Recruited and trained new members of bar staff.
  • Managed daily operations, including scheduling, ordering, and

inventory control.

  • Updated bar menu for alternating seasonal and holiday

promotions.

  • Fully responsible for Bar GP and profitability.

Education

Diploma of Higher Education - Sports Development & Coaching

South Tyneside College
2010.09 - 2012.07

Skills

  • Team building
  • Strategic planning
  • Problem-solving
  • HR policies implementation
  • Financial budgeting
  • Result-Driven approach
  • Regulatory compliance
  • Event planning
  • IT Proficiency
  • Performance monitoring
  • Staff recruitment and retention
  • Financial analysis
  • Inventory control

Certification

First Aid Trained

Personal License Holder

References

References available upon request.

Timeline

General Manager

Four Quarters Ltd
2025.01 - Current

Assistant General Manager

Four Quarters Ltd
2022.11 - 2025.01

General Manager

The Continental
2022.01 - 2022.11

Taproom Manager

Alpha Delta Brewing
2020.10 - 2022.01

Brand Ambassador

Mackmyra
2020.01 - 2021.08

Bar Manager

Gusto Restaurants
2012.09 - 2020.06

Diploma of Higher Education - Sports Development & Coaching

South Tyneside College
2010.09 - 2012.07
Brynn Wise