BRYAN WILKINS
Coventry,West Midlands
Summary
A highly experienced professional, within private and public sectors, with years of successful achievements within programme, project and operations management areas in the online education and multi-channel retail e-commerce sectors. A confident communicator with stakeholders at all levels and through all communication media. Adaptable and thrives on bringing structure to disorder. Proven success in increasing project efficiency by 30% through complete lifecycle re-purposing, strategic planning and effective resource management.
Overview
19
19
years of professional experience
Work History
Project Manager
Knovia Group Ltd
03.2026 - 09.2026
- Creation of a standardised new programme playbook which provides a ready-made suite of project templates for use by all companies within the group.
- Leading the team to create and maintain project plans and schedules to ensure all projects are delivered on time and within scope/budget.
- Working from the Transformation team, with individual companies within the Knovia Group, identifying key stakeholders, managing project kick-off and ongoing coordination from planning through to programmes going live.
- Ensured clear communication with stakeholders regarding progress against plans, fostering transparency and alignment.
- Coordinated introduction of new online apprenticeship programmes in business management, dentistry, adult care and safeguarding, enhancing market accessibility.
- Completed fixed term contract, contributing to project continuity and team objectives.
Senior Project Manager
Coventry University Online Ltd
03.2023 - 03.2026
- Senior project management coordination in the production of the highest quality digital learning content for complete online postgraduate level degrees. Senior leadership influencer for the business's portfolio and organisational strategy.
- Directed programme management for key, high-profile projects with multiple associated workstreams.
- Facilitated regular meetings and managed relationships with senior University stakeholders during high-level project scoping to prepare top-level project documentation.
- Managed day-to-day operations of project management team, serving as escalation point for extraordinary project issues while conducting core performance reviews and providing pastoral support.
- Contributed to online business strategy and leadership by suggesting and implementing new processes to streamline course development workflows.
- Headed the recruitment and on-boarding of new project management staff.
Project Manager
Coventry University Online Ltd
01.2018 - 03.2023
- Led the project management coordination of online degree content production with Learning Design, Edtech, Digital Media, Online Marketing and Academic Expert project teams.
- Ensured all course content is delivered on time and within scope and budget.
- Created clear project plans and managed changes to project scope, facilitating smooth project execution.
- Set up and maintained project-level risks and issues register, collaborated with stakeholders to mitigate risks and resolve key issues, and escalated to senior management.
- Managed relationships with faculty management and academic course teams to ensure alignment on project objectives
Project & Operations Manager
Pin Digital Ltd
08.2007 - 01.2018
- Key part of leading the creation of new online e-commerce business for the company, and within 3 years' growth to an annual turnover of over £1million and UK's largest online supplier of trophies, medals and awards.
- Delivered bespoke e-commerce solutions to medium and large retail businesses.
- Coordinated a team of web design, development and online marketing staff to ensure multi-channel e-commerce web projects were completed within agreed schedules and budget.
- Engaged with medium to large web clients to scope the project requirements. Produce costings and schedule to map out the agreed scope of work. Coordinate the complete lifecycle from concept to launch, to optimisation.
- Engaged regularly with the project team to measure delivery outputs against agreed milestones.
- Regular communication with client stakeholders through meetings, calls, written reports and email, as appropriate.
- Liaised regularly with the company directors to inform progress and strategy and discuss and assess issues and feedback.
- Evaluated project success against original schedules, documented lessons learned, and implemented new processes.
Education
MSc - Technology Transfer & Innovation Management
Coventry University
CoventryBTEC National Diploma - Business and Finance
Tile Hill College of FE
CoventryTraining
Coventry University
CoventryGCEs
King Henry VIII School, Coventry
Coventry University
CoventrySkills
- Project and operations management
- Project planning
- Project methodologies
- Project lifecycle expertise
- Risk evaluation and problem-solving
- Stakeholder engagement
- Change management
- Negotiation and influencing skills
- Leadership development
- Decision making
- Effective communication
- Communication skills and collaborative working
Websites, Portfolios, Profiles
https://www.linkedin.com/in/bryan-wilkins-3a62a319b/
REFERENCES
Available on request
ADDITIONAL INTERESTS
Interested in roles offering long-term contribution and stability. Keen golfer, gym and swim member. Football season ticket holder and enjoys attending weekend music festivals
Timeline
Project Manager
Knovia Group Ltd
03.2026 - 09.2026
Senior Project Manager
Coventry University Online Ltd
03.2023 - 03.2026
Project Manager
Coventry University Online Ltd
01.2018 - 03.2023
Project & Operations Manager
Pin Digital Ltd
08.2007 - 01.2018
MSc - Technology Transfer & Innovation Management
Coventry University
BTEC National Diploma - Business and Finance
Tile Hill College of FE
Training
Coventry University
Coventry University
GCEs
King Henry VIII School, Coventry