Bryan Santos
London,London
Summary
Delivers friendly, efficient service across bar and front-of-house settings, keeping customers informed and satisfied during busy periods. Manages orders, payments, and drink preparation with accuracy while maintaining clean, organised service areas. Supports kitchen and bar teams to keep service moving and standards high.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Bartender
Aramark
London, Greater London
01.2026 - Current
- Took customer orders and prepared drinks following best practices for each type.
- Kept bar stocked and organised for easy access and quick service to customers.
- Coordinated with kitchen staff to ensure timely delivery of food orders to bar patrons.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
Front of House Team Member
Aramark
London, Greater London
07.2025 - Current
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Supported team members during rush hours, enhancing service efficiency and fostering teamwork in a fast-paced environment.
- Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
- Informed customers of wait times and kitchen delays, effectively managing expectations and improving overall guest experience.
- Resolved customer complaints promptly, escalating larger operational concerns to management.
- Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
- Cleared and wiped tables to ensure a tidy dining environment, promptly removing glassware, cutlery, and crockery after use.
- Assisted in delivering food and drinks to tables during busy periods.
- Provided a warm, friendly welcome to visitors, maintaining an excellent first impression.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Helped bar staff prepare garnishes and restock inventory before service.
Coffee Barista
Costa Coffee
London, Greater London
03.2025 - Current
- Prepared a wide range of coffee and tea beverages, adhering to precise recipes and presentation standards.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Managed cash register operations during peak hours efficiently during busy periods.
Education
A-Levels - creative media
Capital City College Tottenham centre (formerly Th
London, ENG01-2025
Skills
- Bar inventory management
- Order processing
- POS systems
- Cash management
- Till management
- Food safety
- Customer service
- Multitasking
- Punctual
- Communication
- Positive disposition
- Stock rotation
Languages
Spanish
Advanced
C1
English
Upper Intermediate
B2
Interests
- Sport, Travel, videos games
Timeline
Bartender
Aramark
01.2026 - Current
Front of House Team Member
Aramark
07.2025 - Current
Coffee Barista
Costa Coffee
03.2025 - Current
A-Levels - creative media
Capital City College Tottenham centre (formerly Th