Bryan Mulcahy
Omagh,Co. Tyrone
Summary
Results-oriented, strategic sales professional with 15 years in the Hospitality industry. Articulate Hotel Manager driven to succeed. Strategic planning and client relationship management expert.
Seasoned professional with extensive experience in managing teams and operations. Drive growth and efficiency through strategic planning and team leadership. Excel in optimising processes and fostering collaborative work environment.
Offering strong leadership and strategic planning capabilities with background in team management and operational oversight. Knowledgeable about enhancing productivity, fostering positive work environments, and driving continuous improvement. Ready to use and develop communication, problem-solving, and decision-making skills in management role.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Hard-working General Manager with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
19
19
years of professional experience
1
1
Certification
Work history
General manager
Great Northern Hotel
Bundoran , Donegal
06.2022 - Current
- Implemented robust HR policies, enhancing staff retention and organisational stability.
Secured supplier contracts, resulting in significant cost reductions.
Recognised new business opportunities, facilitating market expansion and revenue growth.
Ensured compliance with industry regulations to uphold operational integrity standards.
Cultivated relationships with key stakeholders for efficient project execution.
Established financial controls, improving profitability while reducing waste.
Drove company strategy through meticulous planning with focus on long-term goals. - Regularly reviewed performance data, driving continuous improvement efforts.
General Manager
Corick Country House hotel
Clogher, Tyrone
06.2016 - 07.2019
- Appointed to this position to help lead and drive business forward
- Maintain financial control of all areas within hotel
- Implemented HR function
- Streamlined management structure within hotel
- Introduced weekly meetings to maximize sales and generate new revenue streams
- Increased revenue by 12% in first 12 months and maintained growth in following 12 months
- Staff retention improved by 67% from 109% leaver rate to 42% in first year, improved again by 12% in year 2 of tenure to 30%
- Consistently achieved GP's. kitchen improved from 41% to 21% in time and also Beverage went from 38% to 24%
- Implemented new stock control system
General Manager
Tullylagan Country House Hotel
Cookstown, Tyrone
05.2015 - 06.2016
- Employed on one year fixed contract as General Manager
- Day to day Operations within property
- Serviced 95 weddings in year with hotel
- Lead team of 60 staff
- Delivered results under pressure to meet tight deadlines.
- Regularly reviewed performance data, driving continuous improvement efforts.
Operations Manager
Landmark Hotel
Carrick on Shannon, Leitrim
03.2013 - 04.2015
- Recruited by GM to assist in daily operations of hotel
- Maintain financial control of all departments
- Control of labour costs, highly aware of staffing levels. Introduced new Time Management System
- Liaised with Head Chef and Restaurant Manager to increase sales through regular revision of food offerings
- Increased conversion rates for wedding market through training
- Prepared weekly reports for directors, worked in conjunction with financial controller
Operations Manager
Ballykisteen Hotel & Golf Resort ( PREMGROUP)
Tipperary, Tipperary
04.2012 - 03.2013
- Appointed to this 4
- Establishment to support and ensure implementation of effective sales and marketing strategies to grow food and beverage revenue and enhance service delivery
- Maintain financial control including management of P&L for food and beverage department
- First point of contact for all weddings and events, working with clients from initial enquiry through to delivery of service and facilitating at events
- Support marketing/ sales to develop new packages to increase sales. Dinner and golf . Corporate packages etc.
- Rolled out Wi-Fi
- Worked with Chef to implement new menu options for all guests. Introduced healthier menu options. Revised menus to reflect requests of guests
- Implemented improved training program for F&B team with emphasis on improving guest experience
- Compiled weekly reports for GM and other managers
Operations Manager
Clanree Hotel, (PREMGROUP 2009-2012)
Letterkenny, Donegal
08.2006 - 04.2012
- Selected to ensure operational and financial success of this 120 bedroom 4
- Property
- Responsible for all areas within hotel including Housekeeping, F&B, front of House and Finance
- Created positive and productive work environment
- Demonstrated firm understanding of financial aspects of business
- Created and Implemented SOP's for all departments. Ensured product quality and service standards met in all areas
- Ensured guest satisfaction scores in line with targets
Education
Secondary Education Exam - English, French, History A-Levels
Omagh C.B.S Grammar
OmaghSkills
- Operations management
- Change management
- Financial budgeting
- Business development
- Negotiation skills
- Operations oversight
- Staff recruitment and retention
- Client relations management
Certification
- Certificate in Revenue Management
- HR Diploma (ongoing) Currently studying online
- Microsoft Excel Advanced Diploma. (Ongoing)
- Bachelor’s in International Hotel and Hospitality Management
Timeline
General manager
Great Northern Hotel
06.2022 - Current
General Manager
Corick Country House hotel
06.2016 - 07.2019
General Manager
Tullylagan Country House Hotel
05.2015 - 06.2016
Operations Manager
Landmark Hotel
03.2013 - 04.2015
Operations Manager
Ballykisteen Hotel & Golf Resort ( PREMGROUP)
04.2012 - 03.2013
Operations Manager
Clanree Hotel, (PREMGROUP 2009-2012)
08.2006 - 04.2012
Secondary Education Exam - English, French, History A-Levels
Omagh C.B.S Grammar
Similar Profiles
Maor BadaniMaor Badani
Bartender/Manager at Great Northern HotelBartender/Manager at Great Northern Hotel
VERENAISI WAQAVERENAISI WAQA
Kitchen Staff Member at The Great Northern HotelKitchen Staff Member at The Great Northern Hotel
Patrick PidcockPatrick Pidcock
Kitchen Hand at The Great Northern HotelKitchen Hand at The Great Northern Hotel
Glenn ArmstrongGlenn Armstrong
Terex Finlay worldwide Customer Support Electrician at Terex FinlayTerex Finlay worldwide Customer Support Electrician at Terex Finlay
Alana McCannyAlana McCanny
Medical receptionist at Drumragh Family PracticeMedical receptionist at Drumragh Family Practice