Summary
Work history
Education
Skills
Additional Information
Timeline
pwb

Bryan Holmes

Worcester ,Worcestershire

Summary

Enthusiastic Level 3 Business student with hands-on retail and hospitality experience, excelling in customer service within fast-paced environments. Proficient in cash handling, sales promotion, and team collaboration, with a track record of maintaining high standards during peak times. Reliable and adaptable, eager to apply business acumen to roles in Worcester’s service industry, contributing to team success and customer satisfaction.

Work history

Shop Assistant

St Richard’s Hospice (Volunteering)
Worcester , Worcestershire
11 2025 - Current
  • Guided customers to products and alternatives, providing detailed info.
  • Handled cash register for accurate transactions (10+ per shift).
  • Promoted raffle tickets in busy periods, boosting fundraising.
  • Ensured customer satisfaction by providing attentive service and handling complaints professionally.

Server

Diglis House Hotel (Temporary job)
Worcester , Worcestershire
07 2025 - 09 2025
  • Delivered timely, friendly service to 25+ guests per shift.
  • Performed end-of-day cleaning and table setup for hygiene
  • Topped up condiment and cutlery stations to meet customer demand.
  • Communicated effectively with chefs to accommodate special requests in meals served.

Steward

Worcester theatres (Volunteer)
Worcester , Worcestershire
06 2025 - 07 2025
  • Collaborated with team members for efficient workflow during peak hours.
  • Processed cash, credit and debit payments accurately and efficiently, minimising till discrepancies.
  • Assisted in inventory management, maintaining accurate stock levels.
  • Litter picked finished items in between sets to maximise customer satisfaction.

Education

National Extended Diploma in Business, Level 3 - (Year 1, Predicted Grade: Merit)

Heart of Worcestershire College
09/2025 -

GCSEs -

Bankside school

Skills

Customer engagement & resolution

Sales promotion & up-selling

Cash handling & payments

Food/beverage service

Stocking & inventory

Teamwork & adaptability

Fast learner

Time management

Additional Information

  • No notice required
  • references available on request
  • available fully on Tuesdays, Fridays, Saturdays, and sundays (available during evenings on the excluded days)

Timeline

Shop Assistant

St Richard’s Hospice (Volunteering)
11 2025 - Current

Server

Diglis House Hotel (Temporary job)
07 2025 - 09 2025

Steward

Worcester theatres (Volunteer)
06 2025 - 07 2025

National Extended Diploma in Business, Level 3 - (Year 1, Predicted Grade: Merit)

Heart of Worcestershire College
09/2025 -

GCSEs -

Bankside school
Bryan Holmes