BRYAN GONZALEZ MONTES
London,UK
Summary
With nearly two years of experience in remote roles, including working as a medical interpreter and in customer service and call centers, I have developed the skills needed to excel in a work-from-home environment. I am highly self-motivated, disciplined, and adaptable, with strong communication and problem-solving abilities. My background in customer service and interpretation has honed my capacity to manage time effectively, remain focused, and handle high volumes of tasks while maintaining professionalism and quality. I am confident that my remote work experience and ability to deliver excellent results in a virtual setting make me well-suited for any work-from-home position.
Overview
4
4
years of professional experience
Work History
Security Officer
BlackStone Consultancy
London
01.2021 - Current
- I provided personal protection services to ultra-high-net-worth families, ensuring their safety and peace of mind
- I oversaw the security and companionship of clients at both national and international levels, maintaining confidentiality and professionalism at all times
- I efficiently coordinated travel itineraries and logistics, ensuring a seamless experience
Medical interpreter
ICC BPO
Work from home
11.2023 - 04.2024
- Interpreted medical consultations between English-speaking doctors and Spanish-speaking patients via video, ensuring accurate communication of medical terminology and patient information.
- Maintained professionalism and cultural sensitivity to support patient care while adhering to HIPAA and confidentiality standards.
- Successfully managed high volumes of remote interpretation sessions, demonstrating strong time management and remote work proficiency.
Call Center Agent
TaskUs
01.2022 - 11.2023
- I provided high-quality customer service, maintaining efficient and professional communication
- I effectively managed customer inquiries and requests, ensuring their satisfaction
- I demonstrated active listening skills and empathy to effectively and courteously address customer needs.
Education
GCSE/A-Level - Maths, Information Studies, Spanish and Sports Science
St. Joseph's College
LondonCommercial Pilot's Licence -
Escuela de Aviacion del Pacifico
ColombiaSkills
- Administrative Management: Efficient organization, coordination, and management of tasks
- Effective Communication: Ability to communicate clearly and quickly
- Problem Solving: Capacity to identify and resolve challenges
- Service Orientation: Focus on user satisfaction and professional service
References
References available upon request.
Affiliations
- Gaming: Passionate about computer gaming, spending significant time on various platforms to engage in competitive and recreational gaming.
- Football: Avid football fan with a deep interest in playing, watching, and analyzing the game. I also host a podcast where I discuss current football trends, matches, and strategies.
- Aviation: Enthusiast with a commercial pilot’s license (200 hours). I enjoy flying as often as possible, both in real life and using flight simulators, and continually pursue my interest in aviation through experience flights and travel.
Timeline
Medical interpreter
ICC BPO
11.2023 - 04.2024
Call Center Agent
TaskUs
01.2022 - 11.2023
Security Officer
BlackStone Consultancy
01.2021 - Current
GCSE/A-Level - Maths, Information Studies, Spanish and Sports Science
St. Joseph's College
Commercial Pilot's Licence -
Escuela de Aviacion del Pacifico
Similar Profiles
Anthony PaytonAnthony Payton
Security Supervisor at Blackstone SecuritySecurity Supervisor at Blackstone Security
Richard PasqualiRichard Pasquali
General Dentist at Blackstone Valley Community Health CareGeneral Dentist at Blackstone Valley Community Health Care
BRIAN CHENBRIAN CHEN
SVP, Head of Dev Exp, Core Engineering at Blackstone Group LPSVP, Head of Dev Exp, Core Engineering at Blackstone Group LP
Kalesha SyedKalesha Syed
Data Analyst Intern at Informatica Analytics Ltd.Data Analyst Intern at Informatica Analytics Ltd.
Maria Mac GregorMaria Mac Gregor
Front of House Team Member at CDMX TacosFront of House Team Member at CDMX Tacos