Bruno Imbriglia

• Sale Analysis and Opportunities Creation on Top Customers Reports.
• Product Knowledge and Presentation, Negotiation and Securing Profitable Sales.
• Designed strategy using Customer Reports Analysis, Revenue Contribution, Loyalty Rewards, Controlled Purchase Frequency, Product Preferences, Market Trend to Win and Secure New Business and Maximise selling opportunities among existing clients.
• Customer Relationship Management, high level of service to clients to maintain and extend relationships for future business opportunities.
• Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
• Management of large Customer Portfolio, 300 Plus and Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
• Communication Skills, Time Management, Solid relation with Colleagues, Problem Solving, Feedbacks and Reports.

• Generated strategic business plan and budgets through market achieving sales goals.
• Understanding of food processing principles and practices, including quality control and preservation techniques.
• Gained Long-Lasting Customer Loyalty
• Reviewed constantly sales and expense records to make proactive adjustments to procedures.
• Developed new Concepts with strict cost controls to maximise business profits, developing high-standard workflow.
• Launched new products with detailed marketing plans.
• Implemented and learned new methods to improve business productivity and service.
• Analysed customer demand and market trends to enhance product offerings.
• Grew profits through improved service functionality during Hampden Park Stadium events, with more than 60k people attending.
• 23 Staff coordination ahead of events for smooth execution to maximise guest satisfaction.
• Resolved complaints calmly and professionally to achieve positive feedbacks.
  

Long Work experiences with established expert Catering Salesman with increasingly entrusted responsibilities. Developing confidence and managerial skills contributing to increase sales of 20% Year on Year.