

Results driven professional with 5+ years experience delivering exceptional service to high net-worth clients in a five star luxury environment .
Proven track record in high value relationship led selling , with individual sales exceeding 10,000£ and upsells up to 2,500£.
Experienced in managing sensitive client information within strict compliance frameworks including GDPR & VIP privacy protocols.
Genuine passion for prestige and luxury vehicles with strong product knowledge.
Confident and effective communicator , comfortable building rapport over phone and handling objections with composure.
Seeking to apply these skills in a relationship led sales costumer advisor role in a prestige brand .
Client Relationship Management
High value sales & Upselling
Prestige vehicle knowledge
Phone based relationship building
Objection handling & Service Recovery
Compliance & Confidentiality (GDPR)
Consultative selling
Decision making under pressure
Commercial awareness
End to end costumer journey