Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Bruno  Monteiro

Bruno Monteiro

Harrogate

Summary

Results driven professional with 5+ years experience delivering exceptional service to high net-worth clients in a five star luxury environment .

Proven track record in high value relationship led selling , with individual sales exceeding 10,000£ and upsells up to 2,500£.

Experienced in managing sensitive client information within strict compliance frameworks including GDPR & VIP privacy protocols.

Genuine passion for prestige and luxury vehicles with strong product knowledge.

Confident and effective communicator , comfortable building rapport over phone and handling objections with composure.

Seeking to apply these skills in a relationship led sales costumer advisor role in a prestige brand .

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work history

Guests experience manager

Grantley hall
Ripon, North Yorkshire
2024.10 - Current

Head porter

Grantley hall
Ripon, North Yorkshire
2024.01 - 2024.10

Education

A-Levels - Business

D. Afonso Sanches
Porto , portugal
2019.09 - 2022.06

Skills

Client Relationship Management

High value sales & Upselling

Prestige vehicle knowledge

Phone based relationship building

Objection handling & Service Recovery

Compliance & Confidentiality (GDPR)

Consultative selling

Decision making under pressure

Commercial awareness

End to end costumer journey

Languages

English
Fluent
Portuguese
Fluent
Spanish
Fluent

Timeline

Guests experience manager

Grantley hall
2024.10 - Current

Head porter

Grantley hall
2024.01 - 2024.10

A-Levels - Business

D. Afonso Sanches
2019.09 - 2022.06
Bruno Monteiro