Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
PASSIONS
References
Timeline
Generic

Bruno Inegbese

Watford,Herts

Summary

"Solid background in contract management and facility operations, equipped to efficiently oversee day-to-day tasks and strategic maintenance planning. With a sharp eye for detail and a dedication to maintaining top-notch standards, ensure buildings,sites and grounds are well-kept and up-to-date. Adept interpersonal and organizational abilities allow for effectively manage contractors, ensuring quality work through robust performance monitoring. Prioritize exceptional service delivery, actively addressing user feedback with a customer-centered approach. Proficient in developing preventive maintenance schedules and ensuring statutory compliance, Lead fire safety initiatives and maintain updated compliance records. Collaborating on budget management with commercial sound background, Strive to optimize facility operations while emphasizing health and safety standards. Skilled in using MS Office tools, excel at creating engaging presentations and documenting crucial health and safety protocols."

Overview

31
31
years of professional experience

Work History

Senior Facilities Manager

LVMH Group(Multi-Sited)
London, UK
04.2016 - Current
  • Fostering culture of continuous improvement and operational excellence, improving service delivery by 25%.
  • Led vendor contract procurement process, contributing to 10% reduction in operational expenses through strategic sourcing and negotiations.
  • Oversaw implementation of site-specific preventative maintenance program, reducing equipment failure rates by 30%.
  • Managed annual budgeting, resulting in consistent 5% under-budget expenditure across multiple sites.
  • Implemented innovative processes that enhanced productivity, decreasing average response time to client requests by 20%.
  • Championed culture of safety and well-being by promoting responsible practices and accident prevention
  • Presented regular reports to management on facility operations, budget expenditures, and maintenance needs
  • Communicated effectively with building occupants, addressing concerns and responding to maintenance requests promptly
  • Delivered on key performance indicators(KPIs), surpassing client service level expectations, and achieved 95% positive client feedback score.

Building Facilities Manager

Cushman & Wakefield/DTZ Plc(Contracted)
City of London
08.2014 - 03.2016
  • Monitored facility for cleanliness and made recommendations to improve facility aesthetics
  • Managed portfolio of 3 sites, ensuring compliance with company policies and achieving 100% audit pass rate.
  • Conducted monthly spend analysis, uncovering opportunities that led to 15% reduction in avoidable costs.
  • Facilitated onboarding and coordination of new vendors, enhancing service quality and efficiency.
  • Developed strong client relationships, resulting in 10% contract expansion with largest client.
  • Led site operations team to successfully complete over 50 client-specific projects within agreed timeframes.
  • Championed culture of health & safety and well-being by promoting responsible practices and accident prevention.

Site operations manager

EMCOR Group (UK) Plc
Greater London
07.2008 - 07.2014
  • Established and communication daily priorities to guide team activities and ISO14001 working with Sustainability.
  • Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
  • Manage suppliers to ensure effective, safe and compliant delivery of all M & E related services, i.e Hard services.
  • Supervised daily operations, acting as point of contact for any queries or obstacles.
  • Managing in excess of over 100,000 sq ft and negotiate £2 million service charge budget, including cost, quality, service, maintenance, and personnel key performance measures (KPI's, SLAs and P & L's).

Operations Manager(Multi-Site)

NSL/NCP Group Service Plc.
Islington
05.1997 - 08.2001
  • Successfully running, £10M operation contract-On/Off street parking enforcement for London borough of Islington through effective management, promote best practice and form close working partnership with clients/staffs/local businesses, Arsenal FC etc.
  • Ensuring full compliance with all government statutory legislation and company Health & Safety policies and procedures
  • Devised strategies to curve absentees from work by employees by introducing 'The Bradford Factor system'.
  • Conducted weekly meetings with all employees to improved communication, build team-spirited environment, and improve job performance/satisfaction.
  • Earned Top Performer Award for taking contract to first place in region in total revenue earned.

Senior Client Service Area Manager

Churchill Contract Services Ltd(Multi-Sites)
Greater London
05.1993 - 04.1997
  • Supervised team of 35, delivering top-notch hospitality services and achieving 40% improvement in guest satisfaction ratings.
  • Implemented custom training program, raising staff performance and efficiency by 25%.
  • Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.

Education

Bachelor of Science - Chemistry

University of Lagos
Lagos, Nigeria

Higher National Diploma - Electric/Electronic Engineering

Polytechnic of Ealing
Ealing, London

Managing Safety & Workplace Safety

Courses
London,UK

Skills

  • Facilities Management
  • Client Relationship Management
  • Vendor/Contractors Management
  • Safety procedure enforcement
  • Project/Financial Management
  • Strategic & Tactical Planning
  • Building & Security Management
  • Asset Management
  • Service contracts management
  • Managing & Workplace Safety

Accomplishments

Exemplary Team Leadership

  • Led a cross-functional team to streamline operations, resulting in a 25% improvement in service delivery.

Exceptional Cost Reduction

  • Engineered a procurement strategy that cut operational expenses by 10%, significantly impacting the bottom line.

Client Satisfaction Excellence

  • Achieved a 95% positive feedback from clients by consistently exceeding service delivery targets.
  • Repeatedly produced sustained revenue and growth in dynamic and changing markets.

Successful Budget Management

  • Directed annual budgeting process, consistently achieving expenditure 5% under budget.
  • Expert hands-on comprehensive experience in finance, HR, health and safety, initiatives within management, and organizations, as well as operations and implementing through collaboration and execution.


Languages

French
Beginner

PASSIONS

Innovative Operations Management

  • Passionate about leveraging technology to enhance efficiencies within facilities management.

Mentoring and Development

  • Dedicated to mentoring peers and facilitating professional growth within my team.

References

References available upon request.

Timeline

Senior Facilities Manager

LVMH Group(Multi-Sited)
04.2016 - Current

Building Facilities Manager

Cushman & Wakefield/DTZ Plc(Contracted)
08.2014 - 03.2016

Site operations manager

EMCOR Group (UK) Plc
07.2008 - 07.2014

Operations Manager(Multi-Site)

NSL/NCP Group Service Plc.
05.1997 - 08.2001

Senior Client Service Area Manager

Churchill Contract Services Ltd(Multi-Sites)
05.1993 - 04.1997

Bachelor of Science - Chemistry

University of Lagos

Higher National Diploma - Electric/Electronic Engineering

Polytechnic of Ealing

Managing Safety & Workplace Safety

Courses

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Bruno Inegbese