Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Bruce Randall

Rhydlewis,Ceredigion

Summary

High-energy professional with proven record of focused attention and keen prioritisation skills. Reacts quickly to critical situations and follows protocols to manage high-pressure environments. Motivated individual eager to offer high attention to detail and commitment to safety. Attentively manages all assigned tasks with focus on meeting dynamic needs. Proactively addresses challenges to reduce risks.

Overview

2
2
years of post-secondary education

Work history

Lifeguard

Calon Tysul
Llandysul, Carmarthenshire
04.2023 - Current
  • Supervised pool sessions for children aged 8wks+.
  • Rendered basic first aid assistance, minimising patron discomfort whilst coordinating additional support services.
  • Set up pool equipment, supervising patrons to avoid misuse, damage and injury.
  • Patrolled pools, offering ongoing guidance to swimmers for guaranteed safety and security.
  • Handled challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
  • Observed swimmers attentively, quickly responding to risks and concerns.
  • Maximised customer satisfaction by greeting guests with courtesy, resolving issues promptly and with enthusiasm.
  • Collaborated with team to achieve full pool coverage and cleaning procedures.
  • Performed successful pool rescues, remaining calm and effective under pressure.
  • Cleaned and disinfected pool equipment and accessories to minimise potential health risks.
  • Offered flexible schedule from early starts to weekend shifts.
  • Consistently checked water temperatures, pH and chlorine levels to safeguard swimmers' health.

Education

NPLQ - Lifeguard

Calon Tysul
LLandysul
03.2023 - 03.2023

NVQ Level 1 - Criminology

Y Graig
Llanelli
09.2021 - 06.2022

GCSEs -

Queen Elizabeth High
Carmarthenshire
09.2019 - 06.2021

Skills

  • Team-building - I work excellent within the current team at Calon Tysul, ensuring i take into account my work colleagues around me and their feelings
  • General maintenance- i acknowledge the importance of supervision of the swimming pool, ensuring that it is properly manned at all times I ensure that i monitor both pH and chlorine levels along with ensuring high level of cleanliness throughout the centre I recognise the importance of making sure the plant room operates efficiently and according to the approved procedures
  • Strong communicator- i have well interpersonal skills that show the ability to use my own initiative and be innovative I enjoy making our customers happy but i also know that it is important to communicate with my team and management at all times to ensure a high quality service
  • Customer service- I have been trained well by the current staff to ensure that i deliver a very high standard of customer service, which will include reception duties, booking system, memberships and cash reconciliation I have recently been praised for helping out the elderly within the pool, this made me feel that i had made their experience at the centre a good one, and therefore increased retention of our customers I recognise that i will develop my customer service throughout my time at Calon Tysul
  • Safety training- i adhere to all Heath and Safety/ operating procedures but ensuring i attend regular staff training each month
  • Lifeguard operations- i welcome any other duties deemed reasonable by management to ensure the very high standard delivered, is consistent to all customers and multi agencies and staff a like

Languages

English
Fluent
Welsh
Beginner

Timeline

Lifeguard

Calon Tysul
04.2023 - Current

NPLQ - Lifeguard

Calon Tysul
03.2023 - 03.2023

NVQ Level 1 - Criminology

Y Graig
09.2021 - 06.2022

GCSEs -

Queen Elizabeth High
09.2019 - 06.2021

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Bruce Randall