Brooke Stanton
Redditch ,Worcestershire
Summary
Driven professional with talent for relationship-building and strategic communication, well-suited to Recruitment Consultant role. Demonstrates proficiency in identifying talent and conducting insightful interviews. Capable of significantly enhancing team dynamics and client satisfaction through effective recruitment strategies.
Knowledgeable about identifying talent and building strong relationships. Strong communication and organisational skills, with knack for understanding client needs. Ready to use and develop skills in sourcing, interviewing and onboarding.
Experienced professional focusing on recruitment and talent acquisition. Consistently identify and attract top talent across various industries by leveraging strong interpersonal skills and keen understanding of market trends. Skilled in building lasting relationships and delivering tailored recruitment solutions to meet organisational needs.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Front of house team member
Stonehouse
Studley , worcestershire
2025.08 - 2026.11
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed cash transactions accurately, ensuring accurate financial records.
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Upheld rigorous hygiene standards in all front-of-house areas.
- Checked guest satisfaction regularly, addressing any issues promptly.
- Promoted special offers or events to increase awareness among customers.
- Assisted guests with queries or requests for optimal guest experience.
- Ensured smooth operation of the front desk by managing reservations and walk-ins.
- Maintained high standards of customer service during peak times.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Enhanced guest experience with a friendly and helpful attitude.
- Increased order value by upselling sides, drinks and desserts.
- Accurately took orders, making menu recommendations as appropriate.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Prepared tables for guests and reset tables between customers.
- Advised customers on wine and beverage pairings with selected food items.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
Care assistant
Cera
redditch , worcestershire
2025.01 - 2026.08
- Organised recreational activities for improved social interaction amongst residents.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Collaborated with healthcare team for effective patient care delivery.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Delivered excellent customer service by addressing concerns of patients' families.
- Provided emotional support to patients, improving their mental wellbeing.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Respected privacy and dignity of each resident during provision of care services.
- Administered medication to patients, ensuring proper health management.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
Administration
Truck mate
redditch , Worcestershire
2020.09 - 2026.03
- Invoices for family business
- sending emails
- making phone calls
- taking payment
Trainee manager
Sage
Birmingham , Worcestershire
2025.11 - 2026.02
- Resolved customer complaints efficiently to maintain brand reputation.
- Developed and delivered staff training programmes for enhanced productivity.
- Improved team efficiency by implementing new scheduling strategies.
- Recruited new staff.
- Held interviews in person or over the phone.
- Send emails and phone calls.
- Door to door.
Bartender
Queens head
Redditch, Worcestershire
2024.09 - 2025.01
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Provided excellent service to customers, resulting in repeat business.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Implemented new cocktail recipes by researching current trends in the industry.
- Checked identification of customers to ensure legal drinking age compliance.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Promoted special events and offers effectively leading to increased footfall on those days.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Resolved customer complaints promptly to maintain good relationships.
- Developed rapport with regular patrons fostering a loyal customer base.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Welcomed guests with friendly conversation and fun atmosphere.
- Created an inviting atmosphere through friendly interaction with customers.
- Maintained a clean and organised bar, enhancing customer satisfaction.
Education
GCSEs - Pe sports
Trinity High
Redditch 09.2020
GCSEs - Maths
Trinity High
Redditch 09.2020
GCSEs - English
Trinity high
redditch 09.2020
Skills
- Interview facilitation
- Information technology literacy
- Salary negotiations knowledge
- Target-Driven approach
- Persistence in follow-ups
- sales
- on boarding
- communication
Certification
- Safeguarding level 3
- first aid level 3
Timeline
Trainee manager
Sage
2025.11 - 2026.02
Front of house team member
Stonehouse
2025.08 - 2026.11
Care assistant
Cera
2025.01 - 2026.08
Bartender
Queens head
2024.09 - 2025.01
Administration
Truck mate
2020.09 - 2026.03
GCSEs - Pe sports
Trinity High
GCSEs - Maths
Trinity High
GCSEs - English
Trinity high