Brooke Oliver
Hull,Kingston upon Hull
Summary
Dynamic Professional experienced in communication and organisation. Delivered innovative solutions by leveraging analytical expertise and effective multi-tasking while managing projects and facilitating group discussions. Committed team player with a strong focus on training and mentoring, consistently driving collaborative efforts and high-quality service.
Overview
6
6
years of professional experience
33
33
years of post-secondary education
1
1
Certification
Work history
Front of desk
Kingswood Sun
Hull, Kingston upon Hull
2026.04 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Retail Assistant
Next PLC
Hull, Kingston upon Hull
2021.10 - 2026.06
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Provided coverage during peak times to manage customer flow effectively.
- Managed inventory for streamlined store operations.
Retail assistant
JD sports
Hull, Kingston upon Hull
2020.11 - 2022.01
- Assisted in stock replenishment to maintain store appearance.
- Ensured visual merchandising standards with regular display updates.
- Provided coverage during peak times to manage customer flow effectively.
- Supported team members for improved operational efficiency.
Education
GCSEs - Science
Kingswood Academy
Hull, Kingston upon Hull 2016.09 - 2021.05
GCSEs - English
Kingswood academy
Hull, Kingston upon Hull 2016.09 - 2021.05
GCSEs - Mathematics
Kingswood academy
Hull 2016.09 - 2021.05
GCSEs - Geography
Kingswood academy
Hull 2016.09 - 2021.05
GCSEs - Sport
Kingswood academy
Hull, Kingston upon Hull 2016.09 - 2021.05
GCSEs - photogrpaphy
Kingswood academy
Hull 2016.09 - 2021.05
A-Levels - psychology
Wyke collage
Hull, Kingston upon Hull 2021.09 - 2023.05
A-Levels - Business
Wyke collage
Hull, Kingston upon Hull 2021.09 - 2023.03
A-Levels - Applied science
Wyke collage
Hull, Kingston upon Hull 2021.09 - 2023.03
Bachelor of Science - Psychology
Hull University
Hull, Kingston upon Hull 2023.09 -
Skills
- Customer service
- Communication skills
- Problem-solving
- Calm under pressure
- Team building
- Resourcefulness
- Strategic planning
Certification
Driving License
References
References available upon request.
Timeline
Front of desk
Kingswood Sun
2026.04 - Current
Bachelor of Science - Psychology
Hull University
2023.09 -
Retail Assistant
Next PLC
2021.10 - 2026.06
A-Levels - psychology
Wyke collage
2021.09 - 2023.05
A-Levels - Business
Wyke collage
2021.09 - 2023.03
A-Levels - Applied science
Wyke collage
2021.09 - 2023.03
Retail assistant
JD sports
2020.11 - 2022.01
GCSEs - Science
Kingswood Academy
2016.09 - 2021.05
GCSEs - English
Kingswood academy
2016.09 - 2021.05
GCSEs - Mathematics
Kingswood academy
2016.09 - 2021.05
GCSEs - Geography
Kingswood academy
2016.09 - 2021.05
GCSEs - Sport
Kingswood academy
2016.09 - 2021.05
GCSEs - photogrpaphy
Kingswood academy
2016.09 - 2021.05