Brooke Foster

• Employed positive reinforcement with animals, including using clicker-training method and food rewards.
• Evaluated animals to determine temperaments, abilities and aptitude for training.
• Bathed animals for maximum cleanliness and comfort.
• Fed, watered and toileted animals ahead of treatments.
• Administered medications and followed veterinary guidelines
• Provided exercise to a variety of breeds
• Followed ways of working in line with welfare standards within the workplace

• Fostered positive relationships with customers
• Completed purchases with cash, credit, and debit payment methods,providing customer receipts for reference
• Addressed customer concerns, facilitating decision-making and minimising hesitation
• Proactively replenished stock to maximise sales opportunities
• Processed customer returns, including correctly packaging and sending products to different locations

Some modules completed include:

• Ecological Census Techniques
• Wildlife Behaviour
• Applied Anatomy and Physiology
• Wildlife Law and Policy
• Wildlife Population Biology
• Behavioural and Evolutional Ecology
• Wildlife Management
• Wildlife Conflicts and Resolution

Completed modules in:

• Understanding and Promoting Animal Health
• Understanding the Principles of Animal Biology
• Understanding Animal Anatomy and Physiology
• Planning and Monitoring Animal Feeding
• Managing Animal Accommodation
• Undertaking and Reviewing Work-Related Experience in the Land-based Industries
• Understanding Animal Welfare and Breed Development
• Understanding the Principles and Carrying Out the Practice of Exotic Animal Health and Husbandry
• Understanding and Undertaking Wildlife Management and Rehabilitation
• Undertaking Animal Training
• Undertaking Animal Handling and Safe Working
• Undertaking an Investigative Project in the Land-based Sector
• Understanding the Principles of Animal Nutrition
• Understanding the Principles of Animal Nursing
• Understanding and Interpreting Animal Behaviour and Communication
• Understanding the Principles and Carrying Out the Practice of Biochemistry and Microbiology
• Understanding and Carrying Out Farm Livestock Husbandry
• Undertaking Dog Grooming
• Understanding the Principles of Zoological Animal Health and Husbandry
• Successfully handled and restrained a range of domestic and exotic species

• Handled a range of animals to complete appropriate health checks on a range of species
• Ensured all animal cages were correctly cleaned and that appropriate enrichment was provided for all species
• Resolved customer queries through effective communication and providing a step-by-step solution
• Completed stock checks and ensured consistent stock of