Summary
Overview
Work history
Education
Skills
Timeline
Generic
Brooke Foster

Brooke Foster

Sandhurst,Bracknell Forest

Summary

Organised and dependable person with 13+ years of customer service & sales experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work history

Leasing and Experience Manager

Prometheus Real Estate Group
Santa Clara, California, USA
10.2021 - 05.2023
  • Leasing/Sales
  • Direct Communication with future neighbors and current
  • Scheduling tours and executing guided and self guided tours
  • Managing a team of 4-5 ambassadors
  • Development of each team member and work toward personal sales goals and promotions
  • Collaborating with Asset Management Team to adjust pricing and/or offer concessions
  • Monitoring the housing market
  • Communication and Collaboration with Maintenance Team
  • Communication and Collaboration with Neighborhood Director & Portfolio Manager
  • Planning and executing Neighborhood events
  • Training new ambassadors and LEMs

Wedding/Events Planner & Coordinator

The Mountain Terrace
Woodside, California, USA
01.2018 - 01.2021
  • Answer any and all general inquiries via email or phone promptly
  • Onboard clients
  • Create detailed proposals for site tour clients same day
  • Receiving payments and sending out a confirmation email
  • Checking in Rental deliveries
  • Scheduling and executing site tours/sales calls.
  • Communicating with client to determine needs and expectations
  • Managing payments and invoicing
  • Creating floor plans, beverage and menu customization.
  • Creating and placing all additional rental orders
  • Management of all in-house logistical details; communicating timeline, menu, beverage, etc.
  • Communicating with vendors to make sure that all client and venue expectations and obligations are met
  • Preparing a detailed wedding timeline that encompasses all desired wedding day activities
  • Coordinating rehearsal onsite/offsite; Coordinating full wedding day (10+ hours)
  • Manage site set up and break down

Event Manager

University Club of Palo Alto
04.2017 - 07.2018
  • Planning, Coordination, and Execution of Private/Corporate/Wedding Events
  • Scheduling and Leading Private/Corporate/Wedding Site Tours
  • Managing Member Dining & Member events
  • Creating New and Fun Event ideas for Members
  • Managing Server Staff.

Events Manager

Byington Vineyard & Winery
09.2016 - 01.2018
  • Planning, Coordination, and Execution of Private/Corporate/Wedding Events
  • Scheduling and Leading Private/Corporate/Wedding Site Tours
  • Marketing, Scheduling
  • Booking/coordinating Byington Events, i.e
  • Wine club member events, Live music artists, etc
  • Managing all event staff.

Assistant Store Manager

Peet's Coffee and Tea
Los Gatos , California, USA
09.2011 - 09.2016

Assistant Store Manager

  • Training, managing, and developing staff
  • Ordering product, Visual merchandising
  • Assisting hiring processes

Shift Leader

  • Managing shifts and staff smoothly and efficiently
  • Developing sampling ideas such as pairings with pastries, chocolates, and fresh food
  • Managing daily cash flow

Barista

  • Assembling quality beverages that meet or exceed Peet’s standards
  • Promoting sales by sampling promotional coffees, teas, and espresso beverages

Education

GCSEs -

Scotts Valley High School
Scotts Valley, California USA

Skills

  • Event Management
  • People Management & Development
  • Event Coordination
  • Wedding Coordination and Planning
  • Zoho CRM
  • Efficient learner
  • Microsoft programs (Word, Excel, PowerPoint, etc)
  • POS experience
  • Active Club
  • Great customer service
  • Quality communication skill
  • Exceptional punctuality
  • Adobe Illustrator
  • Speaks effectively and listens attentively
  • Notable management/leadership skills
  • ClubEssentials
  • Aloha
  • Caterease
  • OneSite
  • Neighbor Central
  • Yieldstar

Timeline

Leasing and Experience Manager

Prometheus Real Estate Group
10.2021 - 05.2023

Wedding/Events Planner & Coordinator

The Mountain Terrace
01.2018 - 01.2021

Event Manager

University Club of Palo Alto
04.2017 - 07.2018

Events Manager

Byington Vineyard & Winery
09.2016 - 01.2018

Assistant Store Manager

Peet's Coffee and Tea
09.2011 - 09.2016

GCSEs -

Scotts Valley High School
Brooke Foster